Salesforce Higher Ed Solution Architect

ApexIT

2d

About The Position

Apex IT is seeking a Salesforce Higher Education Solution Architect to lead the design of scalable, secure, and effective Salesforce solutions for colleges, universities, and other higher education organizations. The role translates institutional goals and business needs into solution architecture, guides implementation teams, and advises clients on Salesforce capabilities, best practices, and long-term roadmap decisions.

The architect works with higher education stakeholders and cross-functional project teams to define end-to-end Salesforce solutions, guide integrations with institutional and enterprise systems, establish architecture standards, and support implementation activities from design through deployment. The position is full-time during Apex IT business hours, with work outside those hours at times if required. Work may be remote or on-site at a client location, and travel may be required according to customer project needs.

Apex IT is a global consulting firm providing Salesforce and Oracle enterprise solutions. The company describes itself as remote, with talent across the United States and India, and offers a flexible work-life balance alongside traditional benefits.

Requirements

• Bachelor’s degree in Computer or Information Science, Information Systems, Business, or a related field, or commensurate experience.
• At least 7 years of related Salesforce experience, including solution design or architecture responsibilities.
• Thorough understanding of information technology procedures and practices.
• Thorough understanding of Salesforce architecture, implementation methodology, and higher education business processes.
• Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
• Strong analytical, logical-thinking, and problem-solving skills.
• Strong follow-up and project coordination skills, organization, and attention to detail.
• Ability to adapt to changing needs and work well with cross-functional teams and client stakeholders.
• Willingness to work hands-on with Salesforce configuration and solution design.
• Proficiency with Microsoft Office Suite or related software, and proficiency or ability to quickly become proficient with relevant organizational and industry applications, software, and tools.
• Ability and willingness to travel as required by customer projects.
• For remote work, provide a professional workspace and maintain a reliable, consistent internet connection.

Nice To Haves

• Experience implementing Salesforce solutions for colleges, universities, or other higher education institutions.
• Experience with Salesforce Education Cloud and/or relevant higher education solutions and data models.
• Salesforce certifications such as Application Architect, System Architect, or relevant Consultant certifications; certifications relevant to solution architecture are strongly preferred.
• Experience with enterprise integration patterns, APIs, middleware, data migration, and identity/access management.
• Experience leading discovery, architecture reviews, solution demonstrations, and client-facing design workshops.

Responsibilities

• Lead discovery sessions with higher education stakeholders to understand processes, business objectives, user needs, and technology constraints.
• Define end-to-end Salesforce solution architecture, including platform capabilities, data models, security, integrations, automation, and reporting.
• Design solutions for higher education processes such as recruitment and admissions, student engagement and success, advising, alumni relations, advancement, and constituent management, as applicable to client needs.
• Translate functional and technical requirements into solution designs, architecture diagrams, implementation plans, and actionable delivery-team work.
• Evaluate Salesforce products and capabilities relevant to higher education, recommend fit-for-purpose solutions, and identify opportunities to use standard functionality before custom development.
• Guide integrations between Salesforce and institutional systems, including student information systems, learning management systems, identity platforms, marketing tools, and other enterprise applications.
• Establish architecture standards and guide data quality, migration, privacy, access controls, security, scalability, performance, and maintainability.
• Partner with project managers, business analysts, developers, administrators, and client teams on configuration, customization, testing, deployment, and change management.
• Review solution designs and technical deliverables, resolve architecture issues, manage technical risks, and help ensure solutions meet agreed requirements.
• Present recommendations and trade-offs to executive sponsors, functional leaders, and technical audiences; support roadmap planning and solution demonstrations as needed.
• Maintain and pursue continuing education, including Salesforce training and certification exams.
• Participate in Apex IT internal initiatives, knowledge sharing, and practice development.
• Provide architecture expertise, mentoring, and hands-on support to project team members as needed.
• May train technical staff, conduct interviews, assign duties and responsibilities, oversee project-staff workflow, and conduct timely and constructive project performance evaluations.
• Perform other duties as assigned.

Benefits

• Flexible work-life balance.
• Traditional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior