Salesforce Business System Analyst

Rootshell Enterprise Technologies • Santa Clara, CA

10h • Hybrid

About The Position

Rootshell Enterprise Technologies Inc. is seeking a Salesforce Business System Analyst for a client. The position is based in Santa Clara, California, and is hybrid. The analyst will work in the CPQ or Quote to Cash domain, documenting processes, supporting automation and digital transformation, and translating business requirements into user stories for development. The role serves as a liaison between business and IT, conveying business needs to IT and data constraints to the business while helping align business and IT strategies, processes, initiatives, and service delivery.

Requirements

• Five years of relevant work experience as a Business Analyst, Business Systems Analyst, or product owner.
• Demonstrated working expertise in the CPQ or Quote to Cash domain.
• Experience with process documentation, automation, and digital transformation in CPQ or Quote to Cash.
• Experience modeling business processes using a variety of tools and techniques.
• Expertise writing user stories and converting business requirements into user stories for development.
• Proven experience in business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Exceptional written and verbal communication skills, including the ability to communicate at all organizational levels and use visualizations.
• A broad, enterprise-wide view of business, with appreciation for strategy, processes, and enabling technologies.
• Ability to work effectively at all levels of an organization and influence others toward consensus.
• Good working knowledge of Google Suite productivity tools.

Nice To Haves

• Experience with Confluence and JIRA.
• Prior experience with Salesforce and Steelbrick CPQ.
• PMP or SCRUM certifications.

Responsibilities

• Document business processes and support automation and digital transformation in the CPQ or Quote to Cash domain.
• Model business processes using a variety of tools and techniques.
• Write user stories and convert business requirements into user stories for development.
• Act as a liaison between business and IT, conveying business information needs to IT and data constraints to the business.
• Analyze, elicit, model, and verify business and technical requirements, and develop methodologies.
• Identify organizational structural issues, functional interdependencies, and cross-silo redundancies.
• Communicate appropriately at all levels of the organization through written, verbal, and visual means.
• Work with teams across organizational levels and influence others toward consensus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed