Salesforce Business System Analyst

Rootshell Enterprise Technologies • Santa Clara, CA

18h • Hybrid

About The Position

Rootshell Enterprise Technologies Inc. is seeking an experienced Salesforce Business System Analyst to join a team in Santa Clara, California. The role focuses on Salesforce CPQ and translating business needs into effective system solutions. The analyst will work closely with cross-functional teams to enhance and optimize the Salesforce platform in support of business processes.

Requirements

• Bachelor's degree in Business, Information Systems, or a related field.
• At least 7 years of experience as a Business Systems Analyst or in a similar role.
• At least 3 years of hands-on Salesforce CPQ experience, including configuration, pricing rules, product bundles, and approvals.
• Strong understanding of Sales Cloud, Service Cloud, and Quote-to-Cash processes.
• Experience working in Agile environments.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Gather, analyze, and document business requirements related to Salesforce CPQ with business stakeholders.
• Design and deliver scalable Salesforce CPQ solutions aligned with best practices.
• Collaborate with developers and administrators to implement enhancements, integrations, and system configurations.
• Conduct gap analysis and identify process improvement opportunities within the Quote-to-Cash cycle.
• Develop and maintain business process flows, functional specifications, and user guides.
• Support user acceptance testing, deployment, and post-implementation activities.
• Provide ongoing support and training to end users.

What This Job Offers

• Career Level: Mid Level