Salesforce B2B Commerce- Senior Business Analyst
About The Position
Business Analysts envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value. The B2B Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements and translating those requirements into functional specifications. Additionally, the B2B Commerce Business analyst should be a platform expert with Salesforce B2B, educating our customers about core features and identifying customizations that occur during design.
Requirements
- 3+ years of experience in client-facing Business Analyst or Functional Architect role
- 2+ years of experience working with Salesforce B2B (Cloud Craze or Lightning B2B)
- Salesforce Administrator Certification
- Expert at gathering and documenting functional requirements and writing functional specifications.
- Expert knowledge of Experience Cloud (Communities) configuration
- Expert knowledge of Salesforce administration, including permission sets, profiles, users, objects, etc.
Nice To Haves
- Strongly prefer participation in multiple front-to-back Salesforce B2B implementations (Cloud Craze or Lightning B2B)
- Extensive knowledge of Salesforce B2B configuration, customization, and extension.
- Should be a subject-matter expert (SME) across platform features, including catalog management, search, cart & checkout, my account, invoicing, quotes, and order history
- Extensive knowledge of the Salesforce B2B data model
- Ability to be a platform evangelist and educator
Responsibilities
- Consulting with clients to develop and document detailed understandings of client requirements in eCommerce engagements.
- Translating requirements into functional specifications.
- Educating customers about core Salesforce B2B features.
- Identifying customizations that occur during design.
- Leading functional requirements workshops.
- Doing platform demos during a project's Discovery phase.
Benefits
- Paid time off based on employee grade (A-F), depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
