Salesforce Business Salesforce Business Analyst

abra • Wheaton, IL

2h • Hybrid

About The Position

Abra is hiring a Salesforce Business Analyst to join a leading global tech company through Abra. This role operates on a hybrid model, requiring 2 days a week in the office. In this role, you will work closely with business stakeholders and Information Systems teams to define, design, implement, and support Salesforce solutions in a dynamic, fast-paced environment.

Requirements

• 2+ years of experience with Salesforce
• Strong knowledge of Salesforce automation tools: Flow, Process Builder, Validation Rules
• Excellent written and verbal communication skills in English and Hebrew
• Strong analytical skills and business process orientation
• Team player with high integrity and ownership

Nice To Haves

• Bachelor’s degree in Industrial Engineering, Information Systems Engineering, or Software Engineering
• Experience with Apex, C#, or Java

Responsibilities

• Lead Salesforce-related projects end-to-end — from requirements gathering and design to implementation, training, and stakeholder communication
• Document, design, test, and support system implementations using Salesforce best practices
• Provide tactical support for issues and bugs reported on the Salesforce platform
• Build and improve business processes, integrations, automations, and tools
• Work with internal Sales, Marketing, and Services users
• Manage change communication and coordinate end-user training
• Create clear functional specifications and translate business needs into practical solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level