Salesforce B2B Commerce- Senior Business Analyst

Capgemini • Atlanta, GA

5d • $82,082 - $193,440 • Hybrid

About The Position

Business Analysts envision and create digital solutions balancing business and user needs, technology capabilities and limitations, common standards and quality aspects, quick wins and future needs. They bridge between Business and Development by guiding both sides towards a solution that delivers business value.

Requirements

• 3+ years of experience in client-facing Business Analyst or Functional Architect role
• 2+ years of experience working with Salesforce B2B (Cloud Craze or Lightning B2B)
• Salesforce Administrator Certification
• Expert at gathering and documenting functional requirements and writing functional specifications.
• Expert at leading functional requirements workshops
• Extensive knowledge of Salesforce B2B configuration, customization, and extension.
• Subject-matter expert (SME) across platform features, including catalog management, search, cart & checkout, my account, invoicing, quotes, and order history
• Extensive knowledge of the Salesforce B2B data model
• Ability to be a platform evangelist and educator, including doing platform demos during a project's Discovery phase
• Expert knowledge of Experience Cloud (Communities) configuration
• Expert knowledge of Salesforce administration, including permission sets, profiles, users, objects, etc.

Nice To Haves

• Participation in multiple front-to-back Salesforce B2B implementations (Cloud Craze or Lightning B2B)

Responsibilities

• Consulting with clients to develop and document detailed understandings of client requirements in eCommerce engagements.
• Translating those requirements into functional specifications.
• Educating customers about core features of Salesforce B2B.
• Identifying customizations that occur during design.
• Leading functional requirements workshops.
• Performing platform demos during a project's Discovery phase.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed