Salesforce Administrator

Aston Carter•Sunrise, FL

5d•$36 - $41•Onsite

About The Position

Join a fast-growing business as a Salesforce Administrator, where you will ensure the accuracy, completeness, and quality of data within a Salesforce-based ERP environment. You will collaborate with cross-functional teams to maintain robust data governance, drive continuous improvement in data management, and support commercial analysis and strategic decision-making across the organization. This senior role offers the opportunity to grow into a leadership position and eventually lead a team.

Requirements

Accredited four-year degree in Business, Technology, Finance, or a related field, or equivalent experience.
5+ years of experience supporting and managing Salesforce ERP and/or CRM environments.
Salesforce certifications (such as Salesforce Administrator or equivalent) are required.
Hands-on Salesforce administration experience, including data management, reporting, dashboards, and automation.
Experience working with Salesforce used as an ERP platform (non-CRM configuration).
Strong data management and data cleansing skills, with a focus on maintaining high data quality.
Proficiency in Microsoft Excel, including v-lookups and pivot tables.
Proficiency in Microsoft Office applications.
Experience in developing and improving business processes, particularly in a matrix organization.
Experience leading or managing projects, including cross-functional initiatives and system integrations.
Strong analytical thinking skills with the ability to translate data into actionable insights.
Excellent written and verbal communication skills, with the ability to explain complex concepts to non-technical users.
Strong organizational skills and a high level of attention to detail.
Excellent interpersonal and problem-solving abilities, with a collaborative mindset.
Ability to work well under pressure in a fast-paced environment.
Effective prioritization, organization, and multi-tasking skills, with the ability to manage multiple projects and changing deadlines.

Nice To Haves

Experience using Power BI or similar business intelligence tools (highly preferred).
Experience with Accounting Seed, a Salesforce-based accounting platform, is a plus.
Experience with accounting, finance, or related financial systems is beneficial.
Familiarity with ERP systems and their integration with Salesforce.
Basic understanding of the aerospace industry is preferred, with a strong willingness to learn.
Experience working with tools such as AVSight, Quantum, or similar aerospace or ERP platforms is an advantage.
Demonstrated ability to identify business challenges and propose data-driven solutions.
Interest in growing into a senior leadership position with responsibility for building and leading a team.
Comfort working in a rapidly expanding company with evolving processes and systems.

Responsibilities

Collaborate with sales, finance, and other internal teams to maintain strong data governance and continuously improve data management processes.
Ensure Salesforce ERP data is accurate, complete, and high-quality to support commercial analysis and strategic decision-making.
Gather reporting requirements from stakeholders and deliver recurring and ad hoc reports to the sales team and other internal customers.
Monitor data accuracy through regular audits, data cleansing activities, and ongoing quality checks.
Develop, document, and maintain best practices, policies, and procedures for data management within Salesforce and related systems.
Train and support users on Salesforce data management best practices, including proper data entry, reporting usage, and adherence to governance standards.
Identify, investigate, and resolve data quality issues, implementing corrective actions and preventive measures.
Use business intelligence tools and reporting databases, including Power BI, to derive insights that support informed decision-making.
Identify business challenges and opportunities using in-depth knowledge of sales, finance, and broader business processes.
Deliver timely, accurate reports and analyses to internal customers, ensuring information is easy to access and understand.
Build and maintain accurate reports and live dashboards in Salesforce and related reporting tools.
Organize and maintain report folders and structures to ensure users can easily find and access relevant information.
Design, build, and maintain system flows and automation within Salesforce to streamline processes and improve efficiency.
Serve as the primary system liaison between internal team members and the external IT managed service provider (MSP).
Lead projects such as system integrations (e.g., website, IT systems, and other platforms) to enhance data flow and operational efficiency.
Participate in the development and optimization of business processes, working effectively within a matrix organization.
Lead or support additional projects as required, adapting to evolving business needs and priorities.