Salesforce Administrator

Think Together•Santa Ana, CA

About The Position

Think Together is a California nonprofit founded in 1997 that partners with schools to provide programs for children during and outside the school day. The Salesforce Administrator manages and maintains the Salesforce platform, ensuring its performance, usability, security, and alignment with organizational goals and best practices. Working with stakeholders, the role gathers requirements and configures or customizes the system, including access management, workflows, reports, and dashboards. The position also supports data governance, integrations, system reliability, and user adoption.

Requirements

3–5 years of experience as a Salesforce Administrator or in a similar role.
Bachelor’s degree in business administration, Information Systems, or a related field, or an equivalent combination of education and experience.
Strong understanding of Salesforce functionality and features, including Sales Cloud, Experience Cloud, Pardot, Tableau, and customizations.
Proficiency in Salesforce administration, including user management, security settings, and data management.
Experience with Salesforce declarative tools such as flows and formula fields.
Familiarity with Salesforce Lightning Experience and Lightning components.
Solid technical skills and ability to identify and resolve system issues.
Strong attention to detail and ability to analyze complex data structures.
Excellent communication and interpersonal skills, with ability to collaborate effectively with stakeholders at all levels.
Experience with Agile methodologies and project management tools.
Proficiency with Microsoft Office Suite, Outlook, and Teams, and intermediate proficiency with Excel, Pivot tables, VLOOKUP, SharePoint, and PowerPoint.
Must pass Live Scan (criminal background check via fingerprinting) and provide a clear TB test.
Reliable transportation is required. Employees who operate a personal or company vehicle for work must maintain a valid driver’s license and current auto insurance on file with HR.

Nice To Haves

Salesforce certifications, such as Salesforce Certified Administrator.

Responsibilities

Partner with cross-functional stakeholders to translate business objectives and requirements into scalable Salesforce solutions.
Design and customize Salesforce solutions that automate processes, simplify workflows, and provide an intuitive user experience.
Develop and implement data privacy and access controls that protect sensitive information and provide secure, role-based access.
Design and maintain Salesforce data structures, including custom objects, fields, validation rules, and record types.
Establish validation, reconciliation, and quality controls for data movement between Salesforce and external systems.
Conduct regular audits to identify data inconsistencies, duplicates, and system issues.
Create and maintain reports, dashboards, and custom views to support data-driven decisions.
Monitor system performance and identify and resolve issues or errors.
Collaborate with developers and third-party vendors to design and implement Salesforce integrations.
Evaluate Salesforce features, releases, and capabilities, and recommend enhancements aligned with organizational priorities and user needs.
Provide training, guidance, and ongoing support to promote user enablement and adoption of standardized processes.
Document system configurations, processes, and user guidelines.
Perform additional responsibilities as assigned.