Salesforce Administrator - Manufacturing - Grow with us!

Purposive Consulting•Linden, NJ

6d•Onsite

About The Position

Our client, a rapidly growing manufacturer and distributor of chemical products in the Elizabeth region, is seeking a Salesforce Administrator to join their team. You will handle the daily projects and upkeep of our customized Salesforce program which includes rate generation, client tracking, accounting, and more. This is a key role that will impact all areas of the business (sales, service, quoting, finance, etc.) and comes with upside.

Requirements

Minimum of 3 years of experience as a Salesforce Administrator, preferably in a manufacturing or distribution environment.
Salesforce Administrator certification is required; additional Salesforce certifications are a plus.
Proficiency in Salesforce customization and configuration, with a strong preference for candidates with knowledge of Apex.
Proven experience in creating and managing dashboards that provide actionable insights.
Experience supporting service teams in the field, with a focus on CRM and ticketing systems.
Strong analytical skills with the ability to interpret data and provide strategic recommendations.
Excellent communication and interpersonal skills to work effectively with cross-functional teams and stakeholders.
Strong problem-solving skills and the ability to troubleshoot and resolve issues quickly and efficiently.

Nice To Haves

Knowledge of Apex

Responsibilities

Oversee the daily operations of the customized Salesforce system, ensuring it meets the needs of the business.
Develop and maintain detailed and visually compelling dashboards to track key metrics for various departments, particularly sales and service teams.
Provide robust support to field service teams, ensuring the Salesforce system aids in their efficiency and effectiveness.
Manage and optimize the integration of ticketing systems with Salesforce, ensuring seamless operation and issue resolution.
Ensure the Salesforce CRM effectively supports sales processes, including lead management, pipeline tracking, and performance analysis.
Customize and configure Salesforce applications, including developing custom objects, fields, and workflows to meet business requirements.
Conduct training sessions for Salesforce users, and provide ongoing support to ensure user proficiency and satisfaction.
Maintain data integrity within Salesforce by implementing best practices for data entry, data maintenance, and data hygiene.
Generate and distribute regular reports to stakeholders, providing insights and recommendations based on data analysis.
Assist in the development of custom Apex code to enhance and automate business processes within Salesforce.