Salesforce Administrator
About The Position
TruSummit Solutions is partnering with a mission-driven nonprofit organization in the Pittsburgh area to hire a Salesforce Administrator. Salesforce currently supports grants, donations, fundraising campaigns, and monthly reporting, and the organization is looking to expand the platform’s use as it grows and transforms. This role will take ownership of the Salesforce environment, learn how teams work, identify opportunities to reduce manual processes, and help build a connected, scalable technology ecosystem. The Salesforce Administrator will administer, configure, maintain, and optimize Salesforce; support users and organizational stakeholders; improve existing functionality and adoption; and help define a long-term platform roadmap. The position offers technical ownership, autonomy, organizational visibility, growth opportunity, and the chance to support a community-focused mission. It is onsite in Pittsburgh, Pennsylvania, and is full-time and permanent.
Requirements
- At least 3 years of hands-on Salesforce administration experience.
- Strong understanding of Salesforce configuration and platform capabilities.
- Experience building and managing Salesforce Flow automation.
- Strong experience with reports, dashboards, data management, and security.
- Ability to translate business needs into practical Salesforce solutions.
- Experience gathering requirements and working directly with non-technical stakeholders.
- Strong troubleshooting and analytical skills.
- Ability to independently manage priorities and take ownership of the Salesforce environment.
- Strong communication skills and a collaborative, service-oriented mindset.
- Comfort working in an environment where Salesforce is continuing to evolve and mature.
- Must be authorized to work in the United States.
Nice To Haves
- Salesforce Administrator certification.
- Experience working with nonprofit organizations or mission-driven environments.
- Experience with Salesforce Nonprofit Cloud, Nonprofit Success Pack (NPSP), fundraising, donor management, grants management, or similar functionality.
- Experience integrating Salesforce with third-party applications or organizational systems.
- Experience improving processes and reducing manual work through automation.
- Familiarity with data migration, data cleanup, and Salesforce governance best practices.
Responsibilities
- Own day-to-day Salesforce administration, configuration, maintenance, and optimization.
- Partner with organizational leaders and end users to understand processes, challenges, and opportunities for improvement.
- Configure and maintain objects, fields, page layouts, record types, validation rules, flows, permissions, profiles, and other Salesforce functionality.
- Build and maintain reports and dashboards for programs, fundraising, grants, campaigns, and organizational performance.
- Identify opportunities to automate manual processes and improve operational efficiency using Salesforce.
- Support and enhance Salesforce functionality for grants, donations, campaigns, and organizational reporting.
- Help expand Salesforce adoption across additional programs and departments.
- Maintain data quality, integrity, security, and governance practices.
- Manage users, roles, profiles, permission sets, and access.
- Troubleshoot system issues and provide ongoing support to Salesforce users.
- Develop documentation, training materials, and best practices to increase user adoption and confidence.
- Evaluate Salesforce functionality, applications, and integrations that could improve organizational operations.
- Collaborate with internal stakeholders and external technology partners on enhancements and future initiatives.
- Help establish a long-term Salesforce roadmap to support continued organizational growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
