Salesforce Administrator

Immigrant Invest • Poland, GA

10d

About The Position

Immigrant Invest is an international company specializing in citizenship and residency through investment programmes in the European Union, the Caribbean, Vanuatu, and Turkey. It supports clients from initial consultation through obtaining documents and recovering investments, with offices in Austria, Malta, Portugal, and the UAE and colleagues around the world.

The Salesforce Administrator will take ownership of the development, optimization, and reliability of the company’s Salesforce environment. The role involves treating Salesforce as an interconnected system, proactively finding ways to improve it, and using AI to automate processes, increase productivity, and develop effective technical solutions. The administrator will work with multiple departments and influence Salesforce architecture, technical decisions, and business processes.

Requirements

• At least 2–3 years of hands-on experience administering and configuring Salesforce, ideally in a complex business environment.
• Strong understanding of Salesforce architecture, data structures, security models, user access management, and system configuration.
• Practical experience designing, developing, maintaining, and optimizing Salesforce Flows, including complex automations.
• Hands-on experience using AI tools to automate tasks, develop and debug solutions, analyze requirements, prepare documentation, and improve productivity.
• Understanding of automation execution order, system dependencies, platform limitations, scalability, and technical debt management.
• Experience working with Salesforce integrations and troubleshooting technical issues.
• Ability to evaluate the broader impact of system changes, identify potential risks, and propose alternative solutions.
• Strong analytical and problem-solving skills, with a structured approach to prioritization, testing, and implementation.
• Proactive and independent mindset, including confidence to constructively challenge decisions that may negatively affect the system.
• Good communication skills and ability to explain technical concepts, risks, and solutions to non-technical stakeholders.

Nice To Haves

• Salesforce certifications, such as Salesforce Administrator, Platform App Builder, or Developer.
• Experience working with SOQL/SOSL and relational data structures.
• Experience modernizing legacy Salesforce automations.
• Experience integrating Salesforce with telephony, messaging platforms, document management systems, financial tools, or analytics solutions.
• Project coordination experience and experience training Salesforce users.

Responsibilities

• Maintain, develop, and optimize the Salesforce environment, ensuring reliability, security, scalability, and long-term maintainability.
• Take ownership of Salesforce architecture and evaluate how proposed changes affect automations, integrations, data structures, and business processes.
• Design, develop, troubleshoot, and optimize Salesforce Flows and other automations to streamline operations and reduce manual work.
• Use AI tools to accelerate development, automate repetitive tasks, troubleshoot issues, prepare documentation, and improve the quality and efficiency of technical solutions.
• Collaborate with departments to understand business needs, analyze requirements, and recommend effective solutions.
• Identify opportunities to improve business processes, eliminate duplicate functionality, reduce technical debt, and enhance data quality.
• Manage Salesforce configurations, user access, permissions, integrations, and reporting.
• Investigate and resolve technical issues, assess risks and dependencies, and ensure changes are tested before deployment.
• Maintain documentation of system architecture, automations, business logic, and key technical decisions.
• Prioritize and manage tasks while balancing business needs, technical complexity, and long-term system stability.

Benefits

• 25 working days of annual leave and 14 national holidays per year.
• Unlimited short-term sick leave.
• Supportive working environment that values initiative, independent thinking, and continuous improvement.
• Meaningful ownership and autonomy to influence Salesforce architecture, technical decisions, and business processes.
• Opportunity to introduce AI-powered solutions and modern automation practices into everyday operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed