Salesforce Administrator

Holmes Murphy • Waukee, IA

5d • Onsite

About The Position

At Innovative Captive Strategies (ICS), we help organizations take control of their risk through customized captive insurance solutions that drive long-term value and business success. We're seeking a Salesforce Administrator to support and enhance our Salesforce platform, ensuring it remains a powerful tool for collaboration, client engagement, and operational excellence. This role is ideal for a proactive problem-solver who enjoys optimizing business processes, empowering users with technology, and partnering across teams to deliver impactful solutions. As part of a growing and innovative organization, you'll have the opportunity to make a meaningful impact while helping shape the future of our technology ecosystem. This role will sit in Waukee, Iowa and is not a remote position.

Requirements

• Minimum 0-2 years’ Salesforce experience.
• A desire for further learning of the Salesforce Platform is essential.
• Must possess ability to apply common sense understanding to carry out instructions and to deal with problems involving several concrete variables in standardized situations.
• Invests in developing technical knowledge to understand business needs, make informed decisions, and deliver effective technology solutions and processes.
• Demonstrates strong problem-solving skills by efficiently identifying problems, leveraging resources to determine root causes, and proposing and implementing solutions or improvements.
• Must be able to be on-site in Waukee, Iowa

Nice To Haves

• Bachelor’s degree in computer science, information systems or a related field preferred.
• Salesforce Administrator Certification preferred.

Responsibilities

• Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules.
• Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings.
• Troubleshoot and resolve user issues and provide timely support
• Monitor End user Adoption and propose ideas to further drive adoption.

Benefits

• health, dental and vision
• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices in addition to paid holidays
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
• Inclusion & Belonging Programs
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level