Salesforce Admin II

Jamf•Minneapolis, MN

9h•Remote

About The Position

The Enterprise Applications team is responsible for all systems and data visibility about our customers. The Salesforce Admin II is an integral member of the Enterprise Applications team, assessing the business needs and providing technical delivery to our overall system needs. They help administer the Salesforce platform to support all business units at Jamf. They are responsible for improving and enhancing the Salesforce platform by gathering requirements, implementing custom and out-of-the-box functionality, designing scalable best practice solutions, and helping implement the product roadmap. As part of an Agile Scrum team, the Salesforce Admin II will work closely to refine and prioritize user stories, and work with a team of Salesforce Admins and other technical contributors to support feature delivery and ultimately help Jamf achieve it’s business objectives. They will be a subject matter expert for specified areas of the platform, working closely with business stakeholders drive system efficiencies and standardization across the platform. This role is offered as remote in Minneapolis, MN or Eau Claire, WI. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these communities.

Requirements

Minimum of 2 years of working experience in the Salesforce.com platform (Required)
Working knowledge of JIRA or similar project management software (Preferred)
Experience in the Agile Scrum framework (Preferred)
Experience evaluating new Salesforce apps and developing plans for their implementation
Experience gathering inputs and synthesizing into business outcomes
Familiarity with DevOps
Ability to develop effective relationships at all levels of the organization
Ability to work on projects simultaneously in a fast-paced environment
Ability to manage multiple priorities and consistently complete time sensitive tasks

Nice To Haves

Associate Degree (Required)
BA/BS in Business Administration or related field (Preferred)
Certified Salesforce Administrator (Preferred)

Responsibilities

Maintain a working knowledge of core Jamf business and GTM systems primarily Salesforce.com
Partner with stakeholders across the organization to understand business needs and improvement opportunities, translate priorities into a consumable Agile backlog and execute on solution delivery
Manage and track features, epics, and user stories (including acceptance criteria) in organizational tools (such as Jira)
Applies the Agile Scrum Framework and DevOps best practices
Follow Salesforce best practices and organizational development and deployment processes
Contributing to the management of development, implementation, and communication to business stakeholders, and other scrum teams
Act as a subject matter expert for internal and external stakeholders
Mentor other specialists; drive enforcement of standards, tools, and methodologies
Work directly with business stakeholders and technical teams, leveraging a technical understanding of existing systems and business processes
Partner with solution architects and business analysts to support requirements refinement and design of technical solutions
Proactive system maintenance including security reviews, release updates, health check, and optimizer
Providing ongoing review and creation of technical documentation
Ability to successfully manage change and navigate positively in a fast-paced environment, prioritizing and managing multiple complex projects simultaneously

Benefits

We know that big ideas can come from anyone, so we empower everyone to make an impact.
Our 90% employee retention rate agrees!
You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
We put people over profits – which is why our customers keep coming back to us.
Our volunteer time off allows employees to support and give back to our communities.
We encourage you to simply be you.
We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.
Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range.
These ranges can vary based on hiring location.
Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications.
This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.
# LI -Remote
Pay Transparency Range $64,800 - $138,000 USD
We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees.
Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief.
If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly.
Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager.
Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs.
To request accommodations please email us at [email protected]