Salesforce Admin II

Jamf•Minneapolis, MN

6h•Hybrid

About The Position

At Jamf, we foster an open, flexible culture built on respect and trust, empowering employees to achieve results. We pride ourselves on helping tens of thousands of customers globally succeed with Apple products. Our success is rooted in connectivity and flexibility, prioritizing work-life balance while maintaining a strong culture. The Enterprise Applications team manages all customer-related systems and data. The Salesforce Admin II is a key member of this team, responsible for assessing business needs and delivering technical solutions for the overall system. This role involves administering the Salesforce platform across all Jamf business units, focusing on improving and enhancing it by gathering requirements, implementing custom and out-of-the-box functionalities, designing scalable best practice solutions, and contributing to the product roadmap. Working within an Agile Scrum team, the Salesforce Admin II will refine and prioritize user stories, collaborate with other Salesforce Admins and technical contributors to deliver features, and help Jamf meet its business objectives. They will serve as a subject matter expert for specific platform areas, working closely with business stakeholders to drive system efficiencies and standardization. This position is offered as remote in Minneapolis, MN or Eau Claire, WI, with periodic requirements to work at a Jamf office or collaborative location for specific events.

Requirements

Minimum of 2 years of working experience in the Salesforce.com platform
Associate Degree

Nice To Haves

Working knowledge of JIRA or similar project management software
Experience in the Agile Scrum framework
Experience evaluating new Salesforce apps and developing plans for their implementation
Experience gathering inputs and synthesizing into business outcomes
Familiarity with DevOps
Ability to develop effective relationships at all levels of the organization
Ability to work on projects simultaneously in a fast-paced environment
Ability to manage multiple priorities and consistently complete time sensitive tasks
BA/BS in Business Administration or related field
Certified Salesforce Administrator

Responsibilities

Maintain a working knowledge of core Jamf business and GTM systems primarily Salesforce.com
Partner with stakeholders across the organization to understand business needs and improvement opportunities, translate priorities into a consumable Agile backlog and execute on solution delivery
Manage and track features, epics, and user stories (including acceptance criteria) in organizational tools (such as Jira)
Applies the Agile Scrum Framework and DevOps best practices
Follow Salesforce best practices and organizational development and deployment processes
Contributing to the management of development, implementation, and communication to business stakeholders, and other scrum teams
Act as a subject matter expert for internal and external stakeholders
Mentor other specialists; drive enforcement of standards, tools, and methodologies
Work directly with business stakeholders and technical teams, leveraging a technical understanding of existing systems and business processes
Partner with solution architects and business analysts to support requirements refinement and design of technical solutions
Proactive system maintenance including security reviews, release updates, health check, and optimizer
Providing ongoing review and creation of technical documentation
Ability to successfully manage change and navigate positively in a fast-paced environment, prioritizing and managing multiple complex projects simultaneously

Benefits

Named a 2025 Best Companies to Work For by U.S. News
Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being
Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
Named one of Forbes Most Trusted Companies in 2024
Named a 2024 Best Companies to Work For by U.S. News
Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
Named a 2024 Best Technology Company to Work For by U.S. News
Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine
Opportunity to make a real and meaningful impact for more than 75,000 global customers
Volunteer time off
Encouragement to be authentic and value different perspectives
Pay Transparency