Salesforce Admin

Genius Sports•New York, NY

5h•Hybrid

About The Position

Genius Sports is seeking an experienced Salesforce Administrator to join its Business Systems team. This role is crucial for delivering scalable, secure, and high-performing Salesforce solutions. Genius Sports is currently undergoing a significant scaling process, integrating various acquisitions under a unified technical strategy. The Salesforce team plays a pivotal role in this strategy by supporting the onboarding of the extensive Genius Sports product catalog within Salesforce, driving commercial enablement, and leveraging data to enrich and personalize Marketing campaigns for growth.

Requirements

A superb communicator, able to build strong relationships with stakeholders at all levels
A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things
An experienced Salesforce Administrator with a minimum of 5+ years' experience.
A Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant.
Experienced working with Agentforce Revenue Management or similar billing applications.
Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot).

Nice To Haves

A Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features.
Experienced working with DevOps tools, such as Copado
Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications.

Responsibilities

Proficient in Agentforce configuration enabling automation using natural language prompts.
Proficient with Einstein Activity Capture and Conversational Insights and flows.
Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation, through flows and OOTB features to improve pipeline management & forecasting.
Implement best practices for lead management, opportunity tracking, and sales forecasting.
Maintain and scale Quote to Cash journeys in Agentforce Revenue Management.
Work closely with marketing teams to align Salesforce capabilities with marketing strategies.
Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics.
Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as new capabilities are rolled out.
Conduct training sessions for end-users to maximize adoption, engagement, and proficiency.
Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management.
Identify general opportunities for process improvement and recommend solutions.
Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions.