Sales - Wireless Specialist

Russell Cellular • Taos, NM

2d

About The Position

Russell Cellular, a Verizon Authorized Retailer, is hiring a Wireless Sales Representative to help customers find wireless products and services that fit their needs. The role combines customer service, relationship-building, problem-solving, and sales in a retail environment. Employees are expected to represent Russell Cellular’s values of Integrity, Expertise, Initiative, and Service, and its commitment to caring for customers, teammates, and local communities.

Compensation includes a base rate of $12.00 per hour plus uncapped commission. Average earnings are described as up to $17.00 per hour, with the opportunity for high performers to earn more through commissions. Eligible employees may have access to insurance, retirement matching, paid leave, holidays, an employee assistance program, Verizon discounts, incentives, career development, paid training, and same-day pay options.

This is an evergreen posting. Applications may be considered for current or future openings in the designated market, and hiring timelines depend on location and business needs. Russell Cellular is an equal opportunity employer.

Requirements

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and ability to learn new products and services quickly.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail, sales, or customer service experience is preferred but not required.

Responsibilities

• Provide customer service and assist with devices, wireless plans, accessories, and services.
• Identify customer needs by asking questions and recommend personalized solutions.
• Build customer relationships through service and follow-up.
• Help customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Benefits

• Medical, dental, vision, and life insurance benefits may be available to eligible employees.
• 401(k) with employer matching opportunities.
• Paid time off, paid sick leave, and company holidays.
• Employee Assistance Program (EAP).
• Verizon discounts, sales contests, and performance incentives.
• Career development and advancement opportunities.
• Paid training.
• Same-day pay options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed