Sales Trainer

Wyndham Hotels & Resorts • Orlando, FL

4d • Onsite

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Requirements

• A minimum of 1-year successful Wyndham sales experience.
• Front line and in house experience.
• Strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club.
• A minimum of 1 year sales management experience preferred.
• Proven track record with the ability to T.O. tables.
• Specialist Presenter experience preferred.
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
• Thorough understanding of Wyndham's products.
• Strong interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office.
• Ability to interface with all levels of employees in a professional manner.
• Effective time management skills.
• Work schedule flexibility/Some travel may be required.

Nice To Haves

• Have a strong desire to be an integral part of the site senior leadership team.
• Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.
• The right candidate must have the ability to lead with influence.
• The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions.

Responsibilities

• Report directly to the Training Manager of Orlando.
• Relocate to the Orlando, Florida area.
• Be an integral part of the site senior leadership team.
• Have IH experience and have performed at a high level exceeding budgeted VPGs while in the role.
• Communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Director of Sales, Site Managers, Site Recruiters and other site trainers.
• Identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.
• Lead with influence.
• Support the Specialist Presenter team for training and compliance.
• Oversee training to include: Wyndham’s “Play to Win” new hire training curriculum delivered in a classroom setting using the iPad.
• Facilitate Wyndham’s “Road to Success” 12-week follow-up training to new hires in a consistent classroom setting (one module per week for 12 weeks).
• Ensure Road to Success online test is completed immediately after each module is facilitated while still in the class.
• Ensure WVO Sales Compliance online course is completed in new hire classes.
• Ensure Wyndham Rewards and Vacation Club Credit training are completed during the new hire class.
• Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month, in tandem with your Regional Director of Training for approval.
• Work with the 5 reps for one month to improve VPG and close %.
• Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
• Ensure follow-up training and hours of power are being facilitated regularly.
• Follow your classes to the floor and T.O. behind all new hires with us 90 days or less (50% of T.O. volume is to come behind new hires that have been hired 100 days or less).
• Ensure sites are up to date on all recently approved Wyndham collateral.
• Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off (depending on position)
• Parental leave (depending on position)
• Holidays (depending on position)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed