Sales Trainer

Travel + Leisure Co.•Orlando, FL

5d•Onsite

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

Requirements

A minimum of 1-year successful Wyndham sales experience. Front line and in house experience.
Strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club.
A minimum of 1 year sales management experience preferred.
Proven track record with the ability to T.O. tables.
Specialist Presenter experience preferred.
Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
Thorough understanding of Wyndham's products.
Strong interpersonal, written and verbal communication skills.
Proficient in Microsoft Office.
Ability to interface with all levels of employees in a professional manner.
Effective time management skills.
Work schedule flexibility/Some travel may be required.

Responsibilities

Report directly to the Training Manager of Orlando.
Relocate to the Orlando, Florida area.
Be an integral part of the site senior leadership team.
Have IH experience and have performed at a high level exceeding budgeted VPGs while in the role.
Communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Director of Sales, Site Managers, Site Recruiters and other site trainers.
Identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.
Lead with influence.
Have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions.
Support the Specialist Presenter team for training and compliance.
Have a strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club.
Oversee training to include: Wyndham’s “Play to Win” new hire training curriculum delivered to new hires in a classroom setting using the iPad.
Oversee training to include: Wyndham’s “Road to Success” 12-week follow-up training facilitated to new hires in a consistent classroom setting. This will be one module per week for 12 weeks.
Oversee training to include: Road to Success online test completed immediately after each module is facilitated while still in the class.
Oversee training to include: WVO Sales Compliance online course completed in new hire classes.
Oversee training to include: Wyndham Rewards and Vacation Club Credit training completed during the new hire class.
Oversee training to include: Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.
Oversee training to include: Work with the 5 reps for one month to improve VPG and close %.
Oversee training to include: Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
Ensure follow-up training and hours of power are being facilitated regularly.
Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. volume is to come behind new hires that have been hired 100 days or less.
Ensure new hires are at 100% of budgeted VPG at 90 days.
Ensure sites are up to date on all recently approved Wyndham collateral.
Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.