Sales Trainer

HELP • Cincinnati, OH

4d • $80,000 - $100,000 • Hybrid

About The Position

We are searching for a dedicated Sales Trainer/ Sales Process Coach to join our dynamic team. If you have a passion for teaching and can bring a wealth of knowledge and experience to help our sales team excel, we want to hear from you. As a Sales Process Coach at HELP, you will play a pivotal role in shaping the success of our salesforce and ensuring the delivery of top-notch services to our valued customers. Join us in our journey to empower our sales professionals and drive business to new heights.

Requirements

• 5+ years of residential HVAC or Plumbing sales experience.
• Proven experience teaching and instructing groups, as well as one-on-one interactions.
• Demonstrated experience providing sales process training, ideally in a multi-location, corporate or national setting.
• Familiar with Home Services membership programs, consumer financing programs, sale of system changeout/upgrade packages, and other residential sales enhancement techniques.
• Understanding business development, particularly in generating qualified leads.
• Proficiency in technology, including Microsoft Suite and various development tools, to enhance training effectiveness and engagement.
• Familiar with Service Titan or similar Home Services tools.
• A confident and engaging public speaker who can lead and inspire others in both a classroom setting and in one-on-one scenarios with technicians, salespeople, or homeowners.

Nice To Haves

• Shadowing different Trainers as they conduct sales training at various locations.
• Continually improving the training curriculum, incorporating role-playing exercises, capability assessments, and field observations.

Responsibilities

• Conducting sales process training in a classroom setting, working with groups of 1-10 individuals across both dedicated sales and mixed technician/sales roles.
• Riding with salespeople and technicians during customer visits, demonstrating techniques, and assisting in managing complex customer interactions.
• Teach both new and existing employees about the key steps of the sale process, how to overcome objectives, ethical sales practices, and the value of a premium customer service and sales experience.
• Designing and building class materials and curriculum to ensure sales team members are well-prepared to succeed.
• Equipping sales professionals with the skills to navigate a systematic sales process, providing hands-on coaching to drive success.
• Leading change initiatives, promoting standardization, and subtly influencing compliance to achieve buy-in.
• Collaborating effectively with other teams, fostering teamwork, and ensuring alignment between sales and business development.

Benefits

• Competitive salary + Bonus eligibility
• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Generous vacation, and paid holidays.
• Opportunities for ongoing training and professional development.
• A supportive and dynamic environment that values teamwork and employee satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed