Sales Trainer

Veradigm•Raleigh, NC

3d•Onsite

About The Position

Veradigm is seeking a Sales Trainer to join our team. This role is responsible for facilitating onboarding and ongoing training for our sales teams, including SDRs and AEs. You will cover product knowledge, sales processes, tool training, and market context. The ideal candidate will have a proven ability to engage salespeople, a strong understanding of sales processes, and experience with tools like HubSpot and Gong. You will also be responsible for developing and maintaining training materials, running certification assessments, and providing actionable feedback to ensure our sales team is equipped for success. This role is crucial in enhancing the skills of our sales force and contributing to their professional development.

Requirements

Proven ability to facilitate engaging training sessions for salespeople.
Enough sales process knowledge to train credibly on prospecting, discovery, demo, and close.
Comfortable in HubSpot and Gong; can teach others and troubleshoot in the moment.
Experience running structured roleplays and delivering specific behavioral feedback.
Familiar enough with healthcare markets (provider, life science, or payer) to make examples relevant.
Organized enough to manage multiple training tracks simultaneously without dropping anything.
Credible with salespeople — ideally you've carried a bag or been customer-facing; reps need to believe you understand their job.
High energy and strong presence — you can hold a room of skeptical reps who'd rather be selling.
Honest and direct in feedback — you can tell someone what they need to improve without crushing their confidence.
Adaptable — you read the room and adjust when a session isn't landing.
Collaborative — you work well with enablement managers, take direction on what to train, and stay in your lane without being told twice.
Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Nice To Haves

Background as an SDR, AE, or sales coach in a healthcare technology or SaaS environment.
Experience training across multiple buyer segments simultaneously.
Familiarity with provider, life science, or payer sales motions specifically.

Responsibilities

Facilitate all onboarding sessions for new SDRs and AEs, including product knowledge, sales process, tool training, and market context.
Run certification assessments before reps go live, including cold call roleplays, discovery simulations, and demo run-throughs, providing specific, actionable feedback.
Track new hire progress through ramp milestones and flag concerns early.
Refine delivery continuously based on what's working across cohorts.
Deliver hands-on training for HubSpot, Gong, and our enablement platform for new hires and existing reps.
Build and maintain role-specific tool guides and SOPs.
Run refresher sessions when tools update and track adoption across the team.
Train reps on the full sales process, from SDR prospecting through AE close, as defined by enablement and RevOps.
Deliver SDR-to-AE handoff training and CRM hygiene expectations.
Run refreshers when processes change and surface breakdowns observed back to enablement.
Train SDRs on new campaign plays before they go live, including messaging, sequencing, scripts, and objection handling.
Run live practice sessions so reps execute confidently from day one.
Debrief early results and feed observations back to enablement and Marketing.
Run scheduled sessions on specific skills: cold calling, discovery, objection handling, demo delivery.
Facilitate call reviews and roleplays at the team level.
Maintain a library of exercises and practice materials reps can use independently.