Sales Trainer, The Smokies

Travel + Leisure Co.

2d•Onsite

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. This position will oversee training to include: New hire training curriculum is delivered to new hires in a classroom setting onsite and/or virtual using approved scripting via iPad presentation “Road to Success” 12-week follow-up trainings and tests are being facilitated to new hires in a consistent classroom setting. This will be facilitated one module per week over12 weeks Sales Compliance online courses are completed in new hire classes, prior to graduating staff to sales floor Wyndham Rewards and Clarity Pay, as well as other required training courses are completed during the new hire class Underperforming sales reps from the bottom 3rd quartile of the sales line observed and coached at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval Partner with sales Managers to improve VPG and close % Attend all required scheduled meetings and report progress to Regional Director of Training Ensure continued topical trainings and are being facilitated regularly and documented on monthly training calendar Follow your training classes to the sales floor, partner with sales manager to coach and support new hires. 50% T.O. behind all new hires within 90 days or less is the expectation New hires are to be at 100% of budgeted VPG at 90 days Ensure sites are up-to-date on all recently approved scripting and collateral Observe specialist presenters as well as sales staff Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert).Train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Requirements

Must be willing to relocate East Tennessee
Strong desire to be an integral part of the site leadership team
Ability to communicate and partner with Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, Business Operations and other site trainers
Ability to identify training department and sales line opportunities and implement positive change
Proven track record (front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP experience)
Strong working knowledge of Club Wyndham, WorldMark by Wyndham, Club Wyndham, and Margaritaville Vacations Club
A minimum of 1 year successful Wyndham sales experience (Front line and In-House are a plus)
A minimum of 1 year sales management experience preferred
Proven track record with the ability to T.O.
Specialist Presenter experience preferred
Must obtain a real estate license or timeshare license in the state where you reside, if applicable
Strong interpersonal, written and verbal communication skills
Proficient in Microsoft Office platforms and iPad operation
Ability to interface with all levels of employees in a professional manner
Effective time management and organizational skills necessary
Work schedule flexibility
Some travel may be required

Nice To Haves

Front line sales experience
In-House sales experience
Sales management experience
Specialist Presenter experience

Responsibilities

Support the Specialist Presenter team for training and compliance
Oversee new hire training curriculum delivery (classroom onsite/virtual via iPad)
Facilitate "Road to Success" 12-week follow-up trainings and tests
Ensure Sales Compliance online courses are completed
Ensure Wyndham Rewards and Clarity Pay training courses are completed
Observe and coach underperforming sales reps
Partner with sales Managers to improve VPG and close %
Attend required meetings and report progress to Regional Director of Training
Ensure continued topical trainings are facilitated regularly and documented
Follow training classes to the sales floor to coach and support new hires
Ensure new hires reach 100% of budgeted VPG at 90 days
Ensure sites are up-to-date on scripting and collateral
Observe specialist presenters and sales staff
Support new technology rollouts and sales initiatives by becoming a SME and training site leaders/representatives