Sales Technology Specialist (Administrator)

IFS

10d

About The Position

As a member of the Revenue Transformation team, the Sales Technology Specialist supports the sales organisation as the day-to-day administrator of its sales technology stack, starting with HubSpot and DealHub. The role owns sales user access and role mapping, keeps platform configuration aligned with sales workflows, and provides usage reporting to show adoption and areas needing support. It serves as a practical link between Sales, Marketing Operations and IT, and works closely with Marketing Operations and the Marketing Platform Administrator using a collaborative, governance-aware approach.

The role also contributes to sales enablement by developing and maintaining guidance, training and templates that help the sales organisation adopt new capabilities. It includes administering access and configuration across sales tools; supporting users and vendors; monitoring data quality, usage and integrations; maintaining administrative documentation; and providing commercial and financial administration for the sales technology stack.

Requirements

• 2–4 years of hands-on experience administering a CRM or sales technology platform.
• Practical understanding of user management, permissions and role-based access in a commercial system.
• Exposure to sales enablement, training or user support activity.
• Experience collaborating with Sales Operations and/or Marketing Operations teams.
• Familiarity with sales intelligence and prospecting tools such as Demandbase One, Lusha or LinkedIn Sales Navigator.
• Comfort with basic commercial administration, including purchase orders, receipting, licence tracking and vendor correspondence.
• Fluent English, written and spoken.
• Based in Poland.
• Comfortable working in a fast-paced, cross-functional team environment.
• Strong attention to detail and documentation.
• Excellent communication and stakeholder engagement skills across sales, marketing, finance and IT.
• Proactive problem-solving mindset with a focus on delivery.
• Self-motivated and organised, with the ability to manage multiple requests and competing priorities.
• Keen interest in sales technology, adoption and tools that help sellers work more effectively.

Nice To Haves

• HubSpot certifications are preferred.

Responsibilities

• Manage HubSpot user access for the sales organisation, including onboarding, offboarding, seat allocation and permission sets.
• Maintain role mapping and team structures in sales systems.
• Manage licence allocation and user access across Demandbase, LinkedIn Sales Navigator, Lusha, ZoomInfo, HubSpot and DealHub.
• Own the sales technology access request queue, process user applications through the IFS service request process, and act as the single point of administration for sales tool access.
• Deliver minor sales tool configuration and enhancements, including property creation, picklist values, form and record layout adjustments, workflow updates and user-facing changes, within agreed governance and CAB approval.
• Produce and maintain user usage and adoption reporting for sales leadership.
• Manage seat and record technology usage against contractual limits and flag risks before thresholds are reached.
• Triage and resolve day-to-day sales technology requests and troubleshooting, escalating platform-level or integration issues to IT.
• Support sales enablement and training through process documentation, quick reference guides, training materials, knowledge articles and signposting for new and existing users.
• Run regular audits of data quality, duplicate records, property usage and system hygiene across sales-owned data.
• Monitor data flow between HubSpot and IFS CRM from a sales perspective, working with integration design owners rather than changing the integration directly.
• Partner with Marketing Operations on shared configuration, release changes, UAT testing and platform updates.
• Keep administration documentation current, including access models, change logs and standard operating procedures.
• Provide financial and commercial administration for the sales technology stack, including procurement support, purchase order creation, invoice receipting, licence tracking and budget or spend queries.
• Serve as the first point of contact for sales tooling vendors on day-to-day access, support and administrative matters.
• Maintain vendor relationships and work with Procurement, Finance and Legal on contractual, payment and renewal queries.

Benefits

• 26 vacation days, plus additional paid vacation days for the employee's birthday and voluntary work (CSR).
• Private medical care.
• MultiSport card.
• Life insurance.
• Individual support through regular health promotion and compatibility of work and private life.
• Opportunities to deliver projects for large customers with an experienced IFS team and partners.
• Opportunity to work with a product recognized in the market and among customers and analysts.
• A helpful team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed