Part-Time Sales Teammate

Crabtree Valley Mall•Raleigh, NC
•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role includes sales, merchandising, and operational tasks assigned by Store Management, such as cashiering, merchandise display and pulls, register procedures, and routine cleaning. The position has no supervisory responsibilities. No prior experience or training is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Teammates provide friendly, engaging service, assist Guests with merchandise and purchases, achieve sales goals, and help maintain a positive and well-presented store. They also support recruiting, teamwork, merchandising, cash handling, loss prevention, and other store operations. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. Sitting is occasional. The Teammate must be able to lift and maneuver 30 pounds throughout the store and backroom. Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Requirements

  • No prior experience or training is required.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to lift and maneuver 30 pounds throughout the store and backroom.
  • Ability to perform the physical duties of the role, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Greet Guests with a friendly, engaging attitude and provide legendary service throughout the store.
  • Answer questions about the store and merchandise; recommend, select, and locate items based on Guest needs and preferences.
  • Suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge with the Team.
  • Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
  • Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management.
  • Assist Guests with fitting merchandise, checking out and bagging purchases, preparing alterations, and returns and exchanges.
  • Use the Sales Presentation Guide daily and contribute to sales presentations and Guest loyalty initiatives, including fit appointments, the Buckle credit card, and Guest Connect.
  • Place special orders or contact other stores to locate merchandise, and build Guest relationships and a client-based business.
  • Consistently perform leadership actions and maintain high standards, whether or not a Manager is present.
  • Recognize recruiting opportunities using Jobs & Careers cards, email referrals, and Teammate Recommend; build relationships through Guest Loyalty and Guest Preferred.
  • Maintain a professional, respectful attitude and contribute to a positive floor culture.
  • Present merchandise to maximize sales and merchandise turn; stay current on product range and provide feedback on product improvements and ideas.
  • Keep the sales floor sized and new freight appropriately displayed.
  • Open and close cash registers; use magnetic card readers; count money; separate charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
  • Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply point-of-sale procedures and payment, exchange, and loss-prevention policies.
  • Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
  • Maintain a clean, organized, and shoppable store and share merchandise-handling concerns with the Store Manager and Leadership Team.
  • Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
  • Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; perform duties with a high level of customer service and contribute to positive team spirit.
  • Complete special projects and other duties as assigned.

Benefits

  • Teammate discount
  • Performance bonuses
  • Employee Assistance Program
  • 401(k), subject to additional requirements
  • Paid sick time where required by state
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