Sales Team Manager

f64ecb60-9045-4826-b12f-c91c78e11425•Franklin, TN
•Onsite

About The Position

Wesley Financial Group is hiring a Sales Team Manager to lead a Qualification Specialist (QS) team in Las Vegas, Nevada, or Franklin, Tennessee. The manager will be actively present with the team, coaching representatives, owning team results, and supporting day-to-day operations. QS teams contact warm leads who have requested help, qualify them, and schedule appointments for sales closers. The manager will train and develop representatives, build individual growth plans, work with Team Captains to foster a collaborative and motivated team, and handle reviews and performance actions in partnership with HR. The role also oversees productivity, evaluates performance, prepares reports, and communicates with the team and other business groups. The manager will use Salesforce, Slack, and related tools and help customers have a positive experience while seeking timeshare exit services. This is a full-time, exempt leadership position in the Sales department reporting to the Qualification Specialist Director. Compensation includes a competitive base salary and bonus eligibility.

Requirements

  • At least 2 years of proven success as a sales manager.
  • Strong leadership and interpersonal skills, including the ability to motivate, coach, and hold people accountable.
  • Excellent verbal and written communication skills.
  • Proficiency with a CRM, Google Workspace, and related tools; the company uses Salesforce.
  • Strong attention to detail and organizational skills.
  • Ability to thrive in a fast-paced environment where priorities shift.
  • Dependable and consistent work ethic.

Nice To Haves

  • Experience with CRM reporting and team performance tracking.

Responsibilities

  • Train each Qualification Specialist and create an individual growth plan.
  • Partner with Team Captains to build a collaborative QS culture where team members support and challenge one another.
  • Conduct employee reviews, performance improvement plans, and corrective actions in partnership with HR.
  • Maintain team energy and motivation.
  • Oversee daily QS operations and ensure the team meets productivity benchmarks.
  • Continuously evaluate QS performance and productivity, including trends, strengths, and improvement areas.
  • Build daily, weekly, and monthly reports on team performance and business results.
  • Stay in regular contact with the team and remain responsive and approachable.
  • Handle team questions, issues, and escalations through Slack and Salesforce Chatter.
  • Participate in cross-functional efforts and special initiatives as needed.

Benefits

  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off accruing from day one
  • Company-wide events, team-building activities, and employee recognition programs
  • Onsite fitness center, team lounge areas, food trucks, and courtyard spaces
  • Continuous coaching from industry professionals
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