Sales Team Liaison - On Premise Support Staff (83249)

Specs Family Partners•Dallas, TX

34d•Onsite

About The Position

On-Premise Distribution is in search of dynamic, energetic, guest-focused candidates to join our wholesale team as a Wholesale Sales Team Liaison. This role requires individuals willing to go the extra mile and provide exceptional service to our customers and team members. The position demands the ability to multi-task, follow up on questions and tasks, and thrive in a fast-paced environment with frequent interruptions.

Requirements

Able to multi-task
Good phone skills/etiquette
Basic computer knowledge and a willingness to learn
Organized
Customer Service Oriented
Professional
Highly motivated
Team-oriented
Ability to work in a fast-paced environment
Excellent customer service skills
Must be at least 21 years of age
TABC certified before start date

Nice To Haves

Open availability for required shifts
Open availability is required as well as the ability to work holidays, nights and weekends.

Responsibilities

Communicate between the warehouse and sales representatives.
Research Quantity on Hand (QOH) issues to ensure customer orders are filled.
Transfer any United/WD items that may be needed.
Assist with special orders and opening orders.
Answer emails, calls, or texts concerning items out of stock that show Quantity on Hand.
Prepare wine and ice samples for sales representatives.
Receive transfers.
Answer questions about Estimated Time of Arrival (ETA) on deliveries.
Communicate with management and department heads about missing product and potential solutions.
Take delivery of special order items and ensure they reach the correct account.