Sales Team Leader

RON MARHOFER AUTOMALL GROUP•Stow, OH
•$120,183 - $203,453

About The Position

The Sales Team Leader drives dealership profitability and guest satisfaction by leading the sales team to achieve market share, gross profit, F&I, and CSI targets while building a high-performing, well-trained variable operations team. The role leads variable sales operations at a Ron Marhofer Auto Family dealership and promotes an exceptional one-price guest experience.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of automotive sales experience.
  • Prior experience in a dealership sales management, desk manager, or sales leadership role.
  • Strong leadership, coaching, and communication skills.
  • Proven ability to manage sales targets, F&I profit, CSI scores, and lead conversion.
  • Proficiency with CRM and dealership management systems.

Nice To Haves

  • Associate's or bachelor's degree in Business, Automotive Management, or a related field.
  • At least 5 years of progressive automotive sales leadership experience.
  • Experience within a one-price or high-volume dealership group.
  • Proven F&I, CSI, and lead conversion results.
  • Experience with HRIS performance management tools.
  • Advanced negotiation and closing skills.
  • Data-driven decision-making.
  • A track record of building high-performing, guest-focused sales teams.

Responsibilities

  • Lead all variable sales operations at the dealership.
  • Drive new and used vehicle sales, F&I profit, CSI scores, and lead conversion.
  • Train the team to maximize revenue and deliver an exceptional one-price guest experience.
  • Manage sales targets and ensure achievement of market share and gross profit goals.
  • Foster a guest-focused environment that enhances customer satisfaction and loyalty.
  • Use CRM and dealership management systems to track and improve sales performance.
  • Collaborate with other departments to ensure seamless dealership operations.
  • Implement strategies to improve lead conversion and sales effectiveness.
  • Maintain current knowledge of industry trends and competitor activities.
  • Develop and mentor sales team members to build a high-performing team.
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