Specialty Sales Team Leader

Target • Westerville, OH

11d • $22 - $37

About The Position

The Specialty Sales Team Leader leads teams in specialty sales areas, including Apparel and Accessories, Home, Baby, Core Beauty, and Electronics. The role combines guest-first service, strong operations, and compelling visual merchandising to make products available and easy to shop. The leader plans and executes department workloads to support business priorities and sales goals, leads and develops hourly team members, and helps deliver an Easy, Inspiring, and Friendly guest experience. The role may also include occasional store-level Leader on Duty responsibilities and support for other guest services, based on store needs.

This is a full-time role, though it does not guarantee 40 hours per week; hours may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, requiring mobility throughout a shift, access to all areas of the building, ladder use, and handling merchandise. Work may involve exposure to varying temperatures, humidity, and other outdoor elements when performing duties such as Drive-Up or carryout.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance, including availability for nights, weekends, holidays, and other shifts as needed.
• Ability to work in varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile throughout a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Consistently deliver guest experience commitments and create an Easy, Inspiring, and Friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational expectations.
• Observe team members, provide feedback, hold them accountable, and recognize strong guest service.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; align the team on execution; and celebrate results.
• Model, train, and coach the GUEST service model and a service culture that prioritizes the guest experience.
• Promote inclusivity by valuing diverse voices and approaches and creating authentic, respectful, and equitable experiences.
• Plan and execute daily and weekly workloads, merchandising sets, planogram updates, sales plans, events, and promotions in support of sales goals and guest engagement.
• Lead execution of onboarding and learning best practices and help close skill gaps through development, coaching, and team interactions.
• With direct leader guidance, develop, coach, and lead knowledgeable and passionate consultants.
• Assign daily tasks based on planned workload and guest traffic, aligning work with business priorities established by the direct leader.
• Encourage team members to use department tools such as fitting rooms, testers, and displays to provide personalized recommendations.
• With direct leader guidance, partner with third-party vendors to maintain brand standards, merchandising, and product availability.
• Support execution of merchandise-set changes and visual presentations for defined categories.
• Create inspiring visual presentations by keeping products organized, correctly signed, and merchandised to support seasonal trends.
• Support backroom processes, organization, layout, and sales-floor replenishment to keep products available to guests.
• Participate in team hiring and onboarding.
• Ensure fitting rooms are welcoming, clean, and safe when applicable to assigned areas.
• Support the direct leader in establishing clear goals and expectations and hold team members accountable.
• Model and promote ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, assisting with incident response, and reporting or investigating injuries accurately and promptly.
• Model physical security processes and support merchandise-protection strategies, including ordering, storage, and application as directed.
• If acting as a key carrier, follow all safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive-Up while maintaining applicable compliance requirements, including laws governing adult beverages.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED