Sales Team Lead (FT) - Panama City Beach

Palmetto Moon•Panama City Beach, FL

1d•Onsite

About The Position

A Sales Team Lead supports the Store Sales Manager in driving sales, executing operational functions, and ensuring excellent customer service. The role provides leadership, guidance, and operational support for day-to-day store operations. In addition to any assigned department responsibilities, the Sales Team Lead supports shared responsibilities focused on sales results and store execution.

Requirements

Previous experience in a retail or sales environment.
Demonstrated leadership and delegation skills and the ability to hold team members accountable.
Confidence, proactivity, and willingness to take on workplace challenges.
Ability to multitask and change priorities as necessary.
Strong verbal communication and ability to convey important information clearly and effectively.
Quick decision-making and problem-solving abilities, particularly in customer service situations.
Ability to read key reporting and learn the company POS system with standard training.
Ability to bend, twist, stoop, and stand for extended periods.
Ability to lift and carry materials up to 50 lbs., with or without reasonable accommodations.

Responsibilities

Support the Store Sales Manager in achieving sales goals through effective leadership.
Perform scheduled Manager on Duty shifts to monitor and motivate the team.
Participate in and encourage sales-driving activities, including customer engagement, sales contests, and product-knowledge learning.
Engage customers, provide product information, answer questions, and resolve issues.
Train and coach team members to provide strong customer service and improve sales performance.
Handle customer complaints professionally and seek prompt, satisfactory resolutions.
Hold the team accountable for performance expectations, especially during Manager on Duty shifts.
Motivate the team to meet sales targets, deliver excellent service, and support company initiatives.
Adjust team priorities to meet store goals and company initiatives.
Provide on-the-spot coaching and communicate employee concerns to appropriate leadership in a timely manner.
Stay informed about key sales drivers and product resources; train team members on merchandise features and selling techniques.
Ensure merchandise displays follow visual merchandising standards and company guidelines.
Execute shared responsibilities alongside assigned department responsibilities and adapt department assignments as business needs or development opportunities require.
Promote compliance with company policies and address behavior appropriately.
Promote workplace safety, maintain knowledge of emergency procedures, respond to and report accidents, and follow policies regarding business scams.
Perform opening and closing procedures, including accurate safe and register counts, correct nightly deposits, securing the building, preparing team tasks and communication, zoning, and nightly store recovery.
Promote compliance with applicable local, state, and federal requirements, including minor compliance, OSHA safety standards, and timekeeping.