Sales Support Team - Warehouse

Acosta•Memphis, TN

8d•$46,300 - $66,100

About The Position

The Sales Support Team role combines sales and marketing administration with warehouse, inventory, shipping, receiving, delivery, and event-support duties. The employee coordinates major shows and vendor fairs; supports distributors, sales teams, and local business development managers; maintains company calendars and distributor stocking guides; processes marketing requests and new-item forms; and helps prepare distributor meetings. Warehouse work includes receiving and organizing merchandise and samples, assembling and labeling orders, maintaining inventory, keeping the warehouse safe and accessible, and completing scheduled deliveries and pickups. The role also requires maintaining event equipment, checking deliveries against invoices, and reporting damaged equipment to the Director, Brand Development. Other related duties may be assigned to meet the company's needs.

Requirements

High school diploma or equivalent.
1–2 years of experience in a customer service or sales support role, preferably in a warehouse or logistics environment.
Excellent verbal and written communication skills and the ability to build strong relationships.
Strong organizational skills, attention to detail, and commitment to accuracy.
Ability to work independently, manage multiple tasks, and prioritize effectively.
Proficiency with warehouse management systems and basic computer applications.
Valid driver's license and clean driving record, with the ability to operate a company vehicle.
Physical ability to lift and move heavy objects and commitment to health and safety practices.
Willingness to work flexible hours, including weekends, as needed.
Positive, can-do attitude and passion for exceptional customer service.
Ability to meet the role's physical demands, including regularly lifting or moving up to 30 pounds and frequently lifting or moving up to 50 pounds.

Responsibilities

Assist with coordinating major shows, vendor fairs, and other events, including confirming client participation, arranging product allowances and promotional materials, ordering samples and equipment, confirming themes and budgets, and submitting event costs to Finance.
Maintain and update distributor stocking guides (matrices).
Process distributor marketing requests and documentation, obtain client approvals for events and marketing plans, and forward approved materials to the TM for processing.
Maintain company calendars and complete distributor new-item forms.
Support sales with flyers and other marketing administration, and help plan and prepare for distributor meetings.
Support distributor leads and local BDMs as needed.
Schedule meeting rooms and vehicles.
Assist with shipping and receiving, including unloading trucks, checking in merchandise, matching purchase orders to sample orders, and notifying the market when new products arrive.
Rotate product samples and discard products that may be going out of code.
Read customer, work, and shipping orders or requisitions to determine items to move, gather, distribute, or ship.
Move materials from receiving or storage areas to shipping or other designated areas, and sort and place items on racks, shelves, or in bins according to the predetermined sequence.
Keep the warehouse accessible and safe for salespeople and customer traffic.
Assemble customer or sales orders from stock and place them on pallets or shelves, or move them to a holding area or shipping department.
Label materials with identifying information and open crates, boxes, and other containers.
Maintain and count physical inventory.
Clean and store equipment returned from food shows and sales events.
Complete scheduled deliveries and pickups, keeping equipment in working condition and reporting damaged goods to the Director, Brand Development.
Pick up and deliver warehouse orders to specified locations according to delivery schedules, taking care to prevent damage or errors during handling and transport.
Check all deliveries against invoices.
Perform other duties as requested.