Sales Support Team - Warehouse

Acosta • Louisville, KY

8d • $46,300 - $66,100

About The Position

The Sales Support Team role supports sales operations and warehouse activities. The position coordinates major shows and vendor fairs, distributor marketing and new-item documentation, sales materials, meeting logistics, and company calendars. It also assists sales teams, distributor leads, and local BDMs as needed.

Warehouse duties include assisting with shipping and receiving, checking merchandise against purchase orders and invoices, managing and rotating product samples, maintaining physical inventory, assembling orders, labeling and organizing materials, and keeping the warehouse accessible and safe. The role also completes scheduled deliveries and pickups, transports orders carefully, and maintains event equipment, reporting damaged goods to the Director, Brand Development.

CORE Foodservice is part of Acosta Group, a foodservice sales agency with more than 60 offices. The company describes a culture centered on employee empowerment, engaged leadership, innovation, and valuing employees’ ideas. Acosta Group is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.

Requirements

• High school diploma or equivalent.
• One to two years of experience in a customer service or sales support role, preferably in a warehouse or logistics environment.
• Excellent verbal and written communication skills and the ability to build strong relationships.
• Strong organizational skills, attention to detail, and commitment to accuracy.
• Ability to work independently, manage multiple tasks, and prioritize effectively.
• Proficiency with warehouse management systems and basic computer applications.
• Valid driver's license and clean driving record, with ability to operate a company vehicle.
• Physical ability to lift and move heavy objects and commitment to health and safety practices.
• Willingness to work flexible hours, including weekends, as needed.
• Positive, can-do attitude and passion for exceptional customer service.
• Ability to meet the physical demands of the position, including regularly lifting or moving up to 30 pounds and frequently lifting or moving up to 50 pounds.
• Ability to work in refrigerator temperatures of 36–46°F and freezer temperatures of -20–-10°F.

Responsibilities

• Assist with coordinating major shows, vendor fairs, and other scheduled events, including participation requests, product allowances, point-of-sale materials, coupons, samples, equipment, themes, budgets, and food-show costs.
• Maintain and update distributor stocking guides (matrices).
• Process distributor marketing requests and documentation, obtain client approvals for events and marketing plans, and forward materials to the TM for processing.
• Maintain company calendars and complete distributor new-item forms.
• Support sales with flyers and other marketing administration, and assist with planning and preparing for distributor meetings.
• Support distributor leads and local BDMs as needed.
• Schedule meeting rooms and vehicles.
• Assist with shipping and receiving, including unloading trucks, checking in merchandise, matching purchase orders to sample orders, and notifying the market when new products arrive.
• Rotate product samples and discard products that may be going out of code.
• Read customer, work, shipping, and requisition orders to determine items to move, gather, distribute, or ship.
• Move materials from receiving or storage areas to shipping or other designated areas; sort and place items on racks, shelves, or in bins according to the predetermined sequence.
• Ensure the warehouse is accessible and safe for salespeople and customer traffic.
• Assemble customer or sales orders from stock and place them on pallets or shelves, or move them to a holding area or shipping department.
• Label materials with identifying information using the appropriate method and open crates, boxes, and other containers.
• Maintain and count physical inventory.
• Clean and store equipment returned from food shows and sales events.
• Complete scheduled deliveries and pickups, keeping equipment in working condition and reporting damaged goods to the Director, Brand Development.
• Pick up and deliver warehouse orders to specified locations according to prescribed schedules, taking care to prevent damage or errors during handling and transport.
• Check all deliveries against invoices.
• Perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED