Sales Support Specialist

SPS - AA Medical•Pittsburgh, PA

4d•$50,000 - $60,000

About The Position

Join Surgical Product Solutions as a Sales Support Specialist and play a key role in supporting our fast-paced medical device sales team. In this position, you'll help manage customer relationships, coordinate deal processing, and ensure day-to-day operations run smoothly while working with hospitals and healthcare organizations across the country. This is an excellent opportunity for a motivated, detail-oriented professional looking to build a career with a rapidly growing company that values innovation, teamwork, and professional development.

Requirements

Bachelor’s Degree or 1 year of experience in sales or a related field.
Proactive self-starter with a drive to succeed.
Excellent verbal and written communication skills.
Strong team player who collaborates effectively with colleagues.
Keen attention to detail and excellent organizational abilities.
Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities

Process deals, manage signed offers, and accounts payable contacts.
Help maintain relationships with Hospitals, brokers and charities.
Nurture relationships with influencers and regular customers through check-ins.
Assist in email outreach and maintain comprehensive communication logs.
Keep track of updates related to ongoing deals and update internal trackers.
Handle customer calls and emails professionally and efficiently.
Manage payment emails, ensure accurate logging of transactions, and communicate confirmations to the appropriate parties.
Coordinate logistics and schedule FedEx pick-ups for important documents.
Conduct research and gather customer information.
Offer support during the preparation and processing of new contracts.
Support minor team, cross-department, and company wide projects.
Act as out-of-office coverage for team members when needed.