Sales Support Specialist

MillerKnoll•Culver City, CA

18h•$25 - $28•Onsite

About The Position

Inside component of “localized” sales team: Sales Support Specialist and Sales Representative. Support function for client contact via incoming/outgoing phone calls, emails and client showroom visits; and direct assistance to representatives as inside partner. Additional job-related/territory duties and showroom responsibilities.

Requirements

Well honed in person customer service experience
Superior telephone skills
Ability to handle problem resolution professionally and with confidence; such as price, delivery, quality or installation problems.
Organized and able to multi task
Desire to work as part of a team
Excellent communication skills both written and verbal
Computer savvy with working knowledge of MS Office including Outlook, Excel and Word; and ability to learn various Maharam specific computer functions
2-4 years customer service experience

Nice To Haves

A bachelor’s degree or equivalent, preferred

Responsibilities

Interact with clients with the ability to openly talk about our sales line and guide our customers through the showroom experience.
Handle client contact including: inventory inquiries, order placement, sample requests, product information, and project specific follow-up
Assist reps as inside partner for project system maintenance, sample requests, selecting alternates, and follow-up communication with clients
Perform miscellaneous duties include local showroom sample inventory maintenance, and maintaining work environment to Maharam standards