Sales Support Specialist

Master Electronics•Santa Monica, CA

5d•Hybrid

About The Position

Master Electronics is hiring a detail-oriented, self-motivated professional to provide high-level support to one of the most impactful individuals in our business at our Santa Monica location. We are open to non-local candidates who can align with Pacific Time working hours. This position is bonus eligible and includes great incentives for high-impact performance.

Requirements

Strong written and verbal communication skills, with the ability to craft professional emails, prepare client-facing documents, and share information clearly with customers and partners
High attention to detail and accuracy when entering, reviewing, and maintaining customer, order, and sales data
Proficiency with Microsoft Office, especially Excel and Outlook, with the ability to navigate spreadsheets, manage email communication, and support day-to-day workflow needs
Strong interpersonal skills with the ability to work effectively across teams, leadership levels, and communication styles
Excellent time management and prioritization skills, with the ability to manage multiple requests, follow-ups, and deadlines efficiently

Responsibilities

Deliver personable and responsive customer service by serving as a trusted point of contact for client questions, concerns, and order needs
Communicate effectively with internal and external partners to navigate orders, resolve issues, and keep customer priorities moving forward
Review, update, and maintain quotes upon request, ensuring information is accurate, timely, and aligned with customer needs
Maintain accurate sales and order information in internal systems, including order processing, purchasing activity, vendor updates, and customer backlog management
Stay organized with customer follow-ups, forecast reports, and order updates to help release, reschedule, expedite, or cancel purchase orders as needed