Sales Support Specialist

Master ElectronicsSanta Monica, CA
Hybrid

About The Position

Master Electronics is hiring a detail-oriented, self-motivated professional to provide high-level support to one of the most impactful individuals in our business at our Santa Monica location. We are open to non-local candidates who can align with Pacific Time working hours. This position is bonus eligible and includes great incentives for high-impact performance.

Requirements

  • Strong written and verbal communication skills, with the ability to craft professional emails, prepare client-facing documents, and share information clearly with customers and partners
  • High attention to detail and accuracy when entering, reviewing, and maintaining customer, order, and sales data
  • Proficiency with Microsoft Office, especially Excel and Outlook, with the ability to navigate spreadsheets, manage email communication, and support day-to-day workflow needs
  • Strong interpersonal skills with the ability to work effectively across teams, leadership levels, and communication styles
  • Excellent time management and prioritization skills, with the ability to manage multiple requests, follow-ups, and deadlines efficiently

Responsibilities

  • Deliver personable and responsive customer service by serving as a trusted point of contact for client questions, concerns, and order needs
  • Communicate effectively with internal and external partners to navigate orders, resolve issues, and keep customer priorities moving forward
  • Review, update, and maintain quotes upon request, ensuring information is accurate, timely, and aligned with customer needs
  • Maintain accurate sales and order information in internal systems, including order processing, purchasing activity, vendor updates, and customer backlog management
  • Stay organized with customer follow-ups, forecast reports, and order updates to help release, reschedule, expedite, or cancel purchase orders as needed

Benefits

  • World-class and affordable insurance plans
  • 401(k) match program
  • Tuition assistance
  • Employee Assistance Program (EAP)
  • ComPsych
  • Healthcare Advocate
  • Working Advantage Discount Program
  • Paid holidays
  • PTO accrual
  • Floating Holiday
  • Supportive personal and parental leave policies
  • Company-sponsored donation match 3 for 1
  • Volunteer Time Off (VTO)
  • Employee Resource Groups
  • Company-funded and voluntary AD&D Life Insurance
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