Sales Support Specialist
About The Position
Lumelight is seeking a Sales Support Specialist to support the efficiency and effectiveness of the Sales organization by reducing administrative burden on revenue-producing team members. This role is responsible for conducting core sales support activities that help opportunities move efficiently through the sales process, improve internal responsiveness, and allow Sales team members to focus more of their time on prospecting, relationship-building, and closing business. Reporting to the Sales Operations Manager, the Sales Support Specialist serves as a key operational partner by supporting proposal generation, sales documentation, CRM accuracy, opportunity follow-up, and administrative sales coordination.
Requirements
- Ability to work independently and within a team setting while managing competing priorities in a fast-paced environment
- Excellent written and verbal communication skills with strong attention to detail and commitment to accuracy
- Professional, responsive, and service-oriented approach to internal stakeholder support
- Strong follow-through and accountability
- Ability to adapt quickly to changing business needs and priorities
- Associate’s or Bachelor’s degree preferred
- 3–5+ years of experience in sales support, sales administration, sales operations, or a related role
- Experience using Salesforce or similar CRM systems required
- Proficiency with Microsoft Office applications including Excel, Word, and Outlook
Nice To Haves
- Experience within healthcare benefits, insurance brokerage, or related industries is preferred but not required
Responsibilities
- Respond promptly to sales support requests and administrative inquiries from assigned sales team members
- Prepare and coordinate sales proposals/quotes
- Monitor and follow up on outstanding proposals to help maintain opportunity momentum
- Coordinate internal and external communication and documentation needed to support active sales opportunities
- Provide contract status inquiries and escalate resolution as needed via utilization of contracting software system
- Cross-train and support other sales support staff as needed
- Participate in sales operations process improvement initiatives and projects
- Help identify administrative bottlenecks or workflow inefficiencies impacting sales productivity
- Ensure opportunity records, activity tracking, and other documentation is updated in a timely and accurate manner
- Support pipeline visibility and reporting accuracy by maintaining strong CRM data hygiene
- Generates reports and participates in reoccurring team meetings
Benefits
- Medical, Dental and Vision Benefits
- Health Savings and Flexible Spending Account Options
- 401(k) with Automatic Company Contribution
- Employee Assistance Program
- Company-paid Life and Disability Insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
