Sales Support Specialist
About The Position
Our story began with a passionate idea that we could change the world. In 1986, it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries. In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. We support our customers with an array of added value products and services to ensure Protection, Sustainability, Value, Compliance and Education are provided. Our main audience is within the healthcare space as we service hospitals and customers such as doctors, dentists and pharmacies. We now look to you to help us deliver on our customer needs from data entry service, to managing daily production needs and working across the production and transport teams to help coordinate the day to day deliveries to our customer sites.
Requirements
- 1+ years of administrative, data entry and/or sales experience
- Basic computer systems Skills (Microsoft office suite, etc.)
- Good communication skills both written and verbal
- Attention to detail and accuracy
- Salesforce experience or similar CRM experience
Responsibilities
- Assist the business development team with day-to-day administrative tasks, such as contracts and data entry
- Engage with existing customer base providing excellent customer service and identify revenue generating opportunities
- Opportunity to cross sell into existing customer base
- Renewal and retention efforts
- Assist with onboarding new clients and coordinate necessary information via salesforce
- Assist in lead generation activities
- Development of reporting
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
