Sales Support Specialist

The Dirks GroupWausau, WI
Onsite

About The Position

The Sales Support Specialist is a supportive role to the Sales Team, while also facilitating collaboration within the team. The Sales Support Specialist will also function as a liaison between the Sales Team and the other departments within the organization.

Requirements

  • Proficient with general office applications.
  • Accuracy and attention to detail.
  • Enjoy working with customers and external audiences.
  • Strong organizational, presentation, and customer service skills.
  • Skill in preparing written communications and materials.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
  • Ability to multi-task and adapt to changes quickly.
  • Typing skills to ensure quick and accurate data entry.
  • Self-motivated with the ability to work in a fast-moving environment.

Nice To Haves

  • BA/BS, or associate’s degree, preferably in technology, marketing, business administration, or a related field.
  • Previous experience in sales, technology, marketing, or business administration.

Responsibilities

  • Support the Sales Team by managing schedules, creating sales documents and proposals, generating sales related reports for management, and performing general office functions.
  • Handle and prioritize prospects and customer requests among the Sales Team.
  • Serve as liaison with other departments in the company to gather documentation and data for supporting the Sales Team.
  • Support marketing activities by attending trade shows, conferences, and other related events.
  • Maintain in-depth product knowledge of the service offerings of the company.
  • Monitor sales activity in ERP and assist the Sales Representatives where needed.
  • Perform sales procedures through activities and opportunities in ERP and remain compliant with defined policies and procedures.
  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
  • Document internal processes and procedures related to duties and responsibilities.
  • Understand processes by completing assigned training materials.
  • Enter all work as activities or service tickets in ERP.

Benefits

  • Competitive salary based on experience and qualifications.
  • Health, vision, and dental benefits included.
  • Full on the job training & support.
  • Fun working environment and culture.
  • Great opportunity for advancement.
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