Sales Support Specialist

National Information Solutions Cooperative (NISC) • Cedar Rapids, IA

3d

About The Position

The Sales Support Specialist reports to the Sales & Operations Team Lead and interacts with NISC stakeholders and departments, including the outside sales team, product line managers, Implementation team leads, and Member Sales. The role primarily generates proposals, contracts, and pricing-related content, requiring fact-finding, critical thinking, data analysis, and collaboration to ensure proposals meet customer and NISC expectations. It also involves managing complex projects, solving problems, and clearly documenting custom terms and conditions negotiated during the sales cycle.

Requirements

• Strong verbal and written communication skills.
• Mastery of MS Excel.
• Research and problem-solving skills with strong attention to detail.
• Working-level knowledge of business-related software applications and services.
• Ability to organize and prioritize.
• Ability to interact positively with internal and external contacts.
• Ability to set and manage internal and external Member and vendor expectations.
• Conflict-resolution skills.
• Ability to travel as often as necessary to meet the position’s goals and objectives.
• Strong ability to demonstrate initiative and accountability.

Nice To Haves

• Two or more years of related experience.
• Knowledge of NISC’s pricing models, software applications, and hardware.
• Knowledge of project management processes and theory.
• Basic presentation and training skills.
• Bachelor’s degree in a business-related field or equivalent experience.

Responsibilities

• Prepare contracts, change orders, and proposals for multiple industries.
• Maintain proposal templates.
• Gather and manage information from product, implementation, and sales teams to prepare requests for proposals (RFPs).
• Optimize efficiencies by creating and refining best practices.
• Research sales-related activities to improve efficiencies.
• Explore data integration and reporting across multiple databases.
• Develop dashboards and reports to present organizational data and improve awareness and decision-making.
• Identify trends and develop solutions to improve data integrity.
• Assist in reviewing industry-specific contracts to ensure alignment with the final proposal.
• Perform other duties as assigned.
• Demonstrate commitment to NISC’s Statement of Shared Values.

What This Job Offers

• Job Type: Full-time