Sales Support Representative

Global TekMed Companies (GTM) • Las Cruces, NM

1d • Onsite

About The Position

Global TekMed Holdings is dedicated to simplifying complex processes faced by Veterans through technology and exceptional service. The Sales Support Representative works provided and self-generated leads to identify potential clients who may qualify for the Company’s services. The role collects initial documentation and qualifies leads according to Company workflows and guidelines.

Daily activities include checking and responding to emails, scheduling client appointments, making solicitation calls, collecting missing documents, reviewing client medical records, formulating client strategies, and providing generalized guidance before C&P evaluations and during the claim-filing process. Work from home is not permitted unless the Company provides written permission. The employee must use Company-provided equipment. The role has no supervisory responsibilities.

Requirements

• Less than 1 year of customer service skills.
• Attention to detail and excellent follow-up skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent Microsoft Office skills, including advanced Excel skills.
• Proactive and creative problem-solving skills.
• High school diploma or equivalency.
• Must be available to work weekends.
• Must use Company-provided equipment; working from home requires written Company permission.
• Must be able to lift up to 15 pounds at times.

Responsibilities

• Contact all Company leads.
• Offer generalized guidance to clients through their process.
• Update all actions and lead profiles in the Company’s CRM.
• Follow up on all client and lead communications.
• Self-source potential clients and ask for referrals.
• Provide generalized pre-C&P exam guidance.
• Provide generalized pre- and post-filing guidance.
• Collect initial documentation and qualify leads according to Company workflows and guidelines.
• Schedule appointments, make solicitation calls, collect missing documents, and review client medical records.
• Formulate strategies for clients.
• Perform other duties as assigned by the Company.

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED