Sales Support Representative
Brinks Home•Dallas, TX
•Remote
About The Position
Brinks Home is seeking a Sales Support Representative to work closely with field sales representatives, Partner Support, and installation technicians. The role supports account creation, installation, activation, and survey/resurvey processes while coordinating back-end sales-cycle operations. It is a seasonal six-month opportunity, running from May 18, 2026, through early November 2026. The position is remote and pays $18 per hour.
Requirements
- Strong communication skills and the ability to give and receive feedback professionally.
- Reliable attendance, punctuality, and flexibility to take on additional duties.
- Able to work in a fast-paced team environment.
- Proficient with computer systems and able to multitask and stay organized with attention to detail.
Nice To Haves
- Bilingual Spanish.
- Security industry experience.
Responsibilities
- Support sales representatives with account creation, contract setup, signing, uploading, and quality assurance surveys.
- Assist with installation and activation processes for new customers.
- Communicate professionally with field agents and internal teams.
- Review and respond to initial installation issues involving field sales.
- Collaborate with internal departments to support customer satisfaction and the success of the Brinks Home Direct Program.
- Provide support to sales representatives and technicians via telephone, QUIQ, and email.
- Verify that new accounts meet company criteria and compliance standards.
- Coordinate with tech support to schedule installations.
- Conduct verification calls for potential new installations.
- Make outbound survey calls for dealer installations.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
