Sales Support Representative

ENFLITE INC • Georgetown, TX

3d • Onsite

About The Position

The Sales Support Representative works closely with the Sales Team to manage and develop existing customer accounts and support sales growth. The role focuses on marketing and sales support, assists with the front-end sales process, and builds long-term customer relationships through exceptional customer support and a strong understanding of the company, aviation industry, and product capabilities. It is intended to offer an opportunity to develop sales experience and potentially grow into a Sales Representative role.

This position provides administrative and office support to sales and other departments, processes customer orders, monitors shipments, assists with proposals and quotations, and supports sales operations and process improvement. The role is based at Enflite LLC in Georgetown, Texas, in a manufacturing/machine shop/office environment. Employees must follow company safety policies and use personal protective equipment when required. The position requires a “US Person” under 22 C.F.R. § 120.15 to meet Export Control compliance requirements. Duties may change, and reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma.
• At least 3 years of office administration experience preferred.
• Strong ability to set priorities, meet deadlines, and multitask.
• Excellent organization skills and attention to detail.
• Strong teamwork skills and a high degree of initiative.
• Excellent written and verbal communication skills.
• Ability to problem-solve, prioritize, and follow through on assignments and projects.
• Ability to work independently with a high level of self-motivation and initiative.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Must meet Export Control requirements as a “US Person” under 22 C.F.R. § 120.15.

Nice To Haves

• Bachelor’s degree in a related business or aerospace field.
• Experience with ERP/MRP systems.
• Experience with CRM or other customer databases.
• Sales, marketing, or account management experience.

Responsibilities

• Provide administrative and office support to sales and other functional departments.
• Process purchase orders and customer order changes accurately and promptly.
• Monitor customer order shipments and provide customers with ship-date and tracking updates.
• Build and maintain customer relationships by providing excellent support and listening to customer requirements and needs.
• Respond accurately and promptly to customer communications.
• Work directly with internal departments in support of customers.
• Collaborate with sales representatives to prepare sales proposals and presentations.
• Calculate pricing and develop formal quotations using established processes.
• Manage time effectively while handling multiple customers and tasks.
• Train the Sales Team on ERP and CRM software.
• Identify and implement process improvements to streamline sales operations and increase efficiency.

Benefits

• Medical, dental, and vision insurance with a generous portion of premiums paid by Enflite.
• 401(k) with company match.
• Life insurance.
• Disability insurance.
• Paid time off, sick time, and company holidays.
• Eligibility for an annual discretionary bonus.
• Monthly employee activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED