Sales Support Operations Project Manager
About The Position
As a Project Manager for the Sales Support Operations team at Total Quality Logistics (TQL), you will lead and manage cross-functional projects while applying business analysis expertise. You will guide projects from initiation through completion, work with stakeholders to define scope and deliverables, assess feasibility, and develop plans for timelines, resources, and risks. The role also includes tracking progress, resolving roadblocks, coordinating with internal teams and external partners, analyzing outcomes, and communicating with stakeholders across the organization to support process improvement and project completion. The position is based at 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245. Employment visa sponsorship is unavailable. TQL is an equal opportunity employer.
Requirements
- Bachelor’s degree focused in Business or Technology, or equivalent experience.
- Proven experience as a Project Manager, preferably within a business unit environment.
- Strong background in Business Analysis, with a track record of delivering valuable insights and recommendations.
- Strong influence, facilitation, communication, and collaboration skills.
- Solid understanding of project management methodologies and best practices.
- Ability to prioritize and manage multiple projects simultaneously.
- Proficiency in project management tools and software.
- Strong problem-solving and analytical skills.
Nice To Haves
- PMP or CBAP certification.
Responsibilities
- Lead and manage small to large cross-functional projects within Sales Support Operations from initiation to successful completion.
- Collaborate with stakeholders to define project scope, goals, and deliverables.
- Conduct business analysis, gather requirements, and assess project feasibility.
- Develop project plans that include timelines, resource allocation, and risk management.
- Monitor project progress and ensure adherence to timelines.
- Identify and proactively resolve potential roadblocks or issues.
- Liaise with internal teams and external partners to support seamless project execution.
- Analyze project outcomes and provide actionable insights for continuous improvement.
- Communicate with stakeholders across organizational levels and functions to influence process improvement efforts and complete projects.
Benefits
- Comprehensive benefits package.
- Health, dental, and vision coverage.
- 401(k) with company match.
- Tuition and training reimbursement.
- Employee discounts.
- Financial wellness planning.
- Advancement opportunities with structured career paths.
- Employee referral bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
