Sales Support Intern

Alfa Laval•Richmond, VA

6d•Onsite

About The Position

As a Sales Support Intern, you will support Alfa Laval’s Hydronic Solutions business by collaborating with customers and cross-functional teams. The internship provides hands-on exposure to technical sales support, application engineering, customer engagement, and business development in the HVAC and hydronics market. You will assist with customer inquiries, equipment selection, proposal development, technical documentation, and sales administration while learning about Alfa Laval technologies and solutions. The position is based in Richmond, Virginia, and is a six-month internship. It may be extended for another six months based on business needs, performance, and development opportunities. Applicants should reside in the United States or have an established presence in the area; visa sponsorship is not available. Applicants will be invited to complete Pymetrics assessment games as part of the recruitment process.

Requirements

Currently pursuing or recently completed a bachelor’s degree in Engineering, Business, Supply Chain, or a related field.
Strong interest in technical sales, customer support, engineering applications, or business development.
Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
Ability to manage multiple tasks while maintaining attention to detail.
Analytical thinking and problem-solving capabilities.
Experience using Microsoft Office applications, including Excel, PowerPoint, and Word.
Ability to work independently and collaborate effectively within a team.
Curiosity, initiative, and willingness to learn new concepts and technologies.
Customer-focused mindset and professional approach to communication and problem-solving.
Applicants should reside in the United States or have an established presence in the area; visa sponsorship is unavailable.

Nice To Haves

Interest in sustainability, energy efficiency, and innovative engineering solutions.

Responsibilities

Develop knowledge of Alfa Laval products, hydronic systems, HVAC applications, and customer solutions.
Learn to identify customer requirements and assist in recommending appropriate products and solutions.
Support customer specification reviews and assist with equipment sizing and selection using Alfa Laval software tools.
Contribute to quotations, technical proposals, product documentation, and supporting materials.
Assist with customer inquiries about product information, applications, order status, and technical documentation.
Use CRM systems and sales enablement tools to maintain accurate customer and project information.
Collaborate with Sales, Service, Engineering, Product Management, and Customer Support teams to help deliver timely and effective solutions.
Participate in technical discussions, product training, and customer support activities.
Support troubleshooting and help resolve customer questions and technical issues.
Learn and follow sales and business development processes.
Build practical experience in a customer-focused, collaborative, and innovative environment.