Clinical Support Intern

Highmark Health•Erie, PA

About The Position

The Clinical Support Intern supports day-to-day operations in a clinical environment by providing entry-level services and contributing to patient care support, departmental projects, and operational initiatives. The position builds foundational expertise through guidance, training, and mentorship from senior staff, while participating in projects, research, and operational problem-solving. The intern supports unit priorities, develops professional skills, contributes recommendations for continuous improvement, and gains exposure to healthcare careers and clinical operations. The role is performed under supervision. Employees are expected to follow the organization’s ethical and legal standards, behavioral expectations, Code of Business Conduct, company policies, and applicable training requirements. Employees may access confidential customer information and must comply with HIPAA and the company’s privacy and information security policies. The job description notes that its duties and qualifications are not necessarily comprehensive.

Requirements

Enrollment at a high school located in a county within the geographic areas served by Highmark Health and Allegheny Health Network facilities.

Responsibilities

Under supervision, provide entry-level services that support the day-to-day operating objectives of the clinical area.
Receive guidance, training, and mentoring from personnel while planning and carrying out activities and assignments.
Participate in projects and programs designed to develop professional skills and expertise relevant to organizational needs.
Participate in planning and implementing unit projects and initiatives within the intern’s area of expertise and ability.
Communicate with patients, colleagues, and internal or external constituencies when planning assignments and resolving day-to-day operational problems.
Conduct research and reporting, including recommendations or alternative proposals for action, when requested by management.
Undertake related studies or enrichment programs to develop understanding of healthcare systems and clinical roles.
Perform miscellaneous job-related duties as assigned.
Perform other duties as assigned or requested.
Comply with HIPAA, privacy and information security policies, the Code of Business Conduct, applicable laws and regulations, company policies, and training requirements.