Sales Support Coordinator

Cornerstone Building Brands•Waxahachie, TX

21h•Onsite

About The Position

The Sales Support Coordinator works within Cornerstone Building Brands’ Fortify Building Solutions business, supporting branch operations, customer service, and the sales team in a collaborative, team-oriented environment. This is a fully onsite position in Waxahachie, Texas. The role involves welcoming and assisting customers, processing transactions and cashiering duties, handling phone inquiries, and providing administrative and coordination support to the sales team. The coordinator also maintains the showroom, inventory, and checkout area, uses company systems and basic office applications, and assists with general office tasks and other assigned projects.

Requirements

Strong communication and interpersonal skills.
Comfort working with computers, email systems, and Microsoft Office applications.
Strong attention to detail and organizational skills.
Basic mathematical and problem-solving abilities.
Ability to multitask and work efficiently in a moderately fast-paced environment.
Positive attitude and willingness to learn and grow within the company.
Dependability and interest in a long-term opportunity.
Ability to stand for extended periods, bend, stoop, and move throughout the branch as needed.
Ability to maintain a safe and alert working environment.
Must be at least 18 years of age to apply.

Nice To Haves

Previous customer service, cashiering, sales support, or administrative experience.
Experience with ERP or POS systems such as JD Edwards.

Responsibilities

Greet and assist customers entering and leaving the branch.
Process customer transactions accurately and efficiently in accordance with company policies and procedures.
Handle cashiering duties, including receipts, refunds, pick lists, and nightly deposits.
Support the sales team with administrative and coordination tasks.
Answer incoming phone calls, take messages, and assist with customer inquiries.
Provide excellent customer service and ensure a positive customer experience.
Maintain showroom organization, inventory, and checkout area cleanliness.
Use company systems and basic computer applications, including ERP/POS systems and Microsoft Office.
Assist with coding and general office support tasks.
Perform additional projects and responsibilities as assigned.

Benefits

Medical, dental, and vision benefits starting on day one for full-time team members.
Paid time off (PTO).
Paid holidays.
Flexible spending account (FSA).
Life insurance.
Long-term disability (LTD) and short-term disability (STD).
401(k).
Employee assistance program (EAP).
Discount programs.
Tuition reimbursement.
Training and professional development.
Employee Resource Groups supporting a diverse and inclusive work environment.