Sales Support Consultant

Caterpillar Inc.•Irving, TX

5d•$112,710 - $169,060•Onsite

About The Position

As a Sales Support Consultant at Caterpillar's Electric Power Division (EPD), you will provide commercial leadership and specialized expertise to support the growth and success of the Electric Power business. Working with regional sales teams, dealers, and customers, you will develop and implement value-based solutions that strengthen Caterpillar's competitive position and accelerate business growth. The role provides centralized commercial expertise, supports complex sales opportunities, develops capability across the dealer network, and leads strategic initiatives that advance short-term business objectives and long-term growth priorities. Caterpillar's Electric Power Division provides integrated solutions, parts, and services for commercial and industrial electric power customers. Its applications include backup power for hospitals, emergency power during natural disasters, and support for critical infrastructure such as data centers and municipalities. The position is based in Irving, Texas, requires working onsite five days a week, and involves travel up to 10%. Domestic relocation assistance is available; visa sponsorship is not offered.

Requirements

Knowledge of customer-focused values and practices and ability to use customer needs and satisfaction considerations to create customized solutions.
Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters, with ability to apply industry knowledge to diverse situations.
Knowledge of decision-making processes and tools, and ability to analyze situations and reach productive decisions using informed judgment.
Understanding of effective communication concepts, tools, and techniques, and ability to transmit, receive, and accurately interpret ideas, information, and needs.
Knowledge of relationship management techniques and ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Knowledge of business development tools, techniques, and approaches, and ability to explore and develop potential areas of business growth.
Working knowledge of the business development lifecycle, including summarizing its stages; assisting with development in new geographical areas; implementing common incentive programs; assisting in creating incentive plans; and researching approaches to explore new business opportunities.
Ability to work effectively across regions, cultures, and organizations while aligning diverse stakeholders around common objectives.

Nice To Haves

Bachelor's degree in a business concentration such as marketing, business administration, economics, or finance from an accredited university; equivalent professional experience will be considered.
Demonstrated experience in power generation, energy systems, electrical systems, or related industries.
Experience in field, dealer, customer-facing, analytical, or related sales or commercial roles.
Strong collaboration, communication, relationship-building, critical-thinking, and problem-solving skills.

Responsibilities

Serve as a sales and commercial support specialist for regional sales teams focused on dealer growth within Electric Power, providing commercial coordination and project execution for representatives, dealers, and customers.
Deliver commercial process improvement projects to regional sales teams to grow sales-to-user revenue through dealers.
Define and manage annual dealer performance metrics and consult with regional sales teams to support successful outcomes.
Lead annual business planning and target setting for EPD commercial goals.
Standardize processes across supply chain, order fulfillment, and invoicing activities.
Drive the strategy and governance of EPD workstreams to grow the business toward 2030 goals.