Retail Contingent

Tapestry•Sunrise, FL

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role supports the selling floor and stockroom, monitors stock and workload, and helps maintain the store's cleanliness, compliance, and shrinkage goals. This document describes sample duties and responsibilities and is not an exhaustive list of performance requirements.

Requirements

Previous retail service experience and a passion for retail and the service industry.
Excellent client service, communication, and interpersonal skills.
Ability to maneuver the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment and strong English language proficiency.
For EU roles, ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
Audit compliance and work toward achieving shrinkage goals.
Collaborate with the team and adapt to changing business needs.