Retail Contingent

kate spade new york•Canutillo, TX

1d•$15 - $17

About The Position

The Sales Support Associate helps ensure an organized, efficient, and customer-ready Kate Spade New York store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role involves handling inbound merchandise, organizing stockroom and selling-floor inventory, supporting floor moves, executing price changes and markdowns, maintaining cleanliness and organization, and helping meet shrinkage goals. The associate works collaboratively in a fast-paced retail environment and supports customer service as needed, including engaging multiple customers and learning omni and virtual selling techniques. The schedule must be flexible to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The position requires regular lifting of at least 25 pounds (occasionally up to 50 pounds), along with climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

Previous retail service experience and a passion for retail and the service industry.
Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni/virtual selling techniques.
Ability to work in a fast-paced environment and adapt to change.
Strong English language proficiency (for EU).
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and maneuver around the sales floor and stockroom.
Team-oriented mindset and willingness to collaborate.
Ability to multi-task and remain results-driven.

Responsibilities

Manage and process inbound deliveries promptly; monitor and prioritize the daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
Audit compliance and work toward achieving shrinkage goals.
Support client service by communicating effectively and engaging multiple customers as needed.