Retail Contingent

Tapestry • Rehoboth Beach, DE

4d

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role includes processing inbound deliveries, organizing merchandise, monitoring stock levels and sales performance, replenishing the selling floor, executing price changes and markdowns, maintaining cleanliness, and supporting shrinkage goals.

The position requires retail service experience, strong client service and communication skills, a team-oriented approach, and the ability to adapt and multitask in a fast-paced environment. The schedule must be flexible to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The role also requires regular lifting of at least 25 pounds (up to 50 pounds occasionally), as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

• Previous retail service experience and a passion for retail and the service industry.
• Excellent client service and communication skills, including the ability to maneuver around the sales floor and engage multiple customers.
• Strong communication skills and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.
• Strong English language proficiency (for EU).
• Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
• Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize the daily workload.
• Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and keep the selling floor consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed