Retail Contingent

kate spade new york•North Conway, NH

20h•$15 - $20

About The Position

The Sales Support Associate helps maintain an organized, efficient, and customer-ready store by managing deliveries, keeping stock accurate, and supporting daily floor replenishment and operational standards. The role involves processing inbound deliveries, maintaining merchandise accessibility and stock knowledge, replenishing the selling floor, executing price changes and markdowns, and maintaining cleanliness and organization across store and offsite areas. The associate also supports audit compliance and works toward shrinkage goals. This position requires collaboration, strong communication, adaptability, and the ability to manage multiple tasks in a fast-paced retail environment. The associate must be able to work a flexible schedule that meets business needs, including nights, weekends, peak season, high-traffic retail days, and public holidays. Physical duties include regularly lifting at least 25 pounds and occasionally up to 50 pounds, as well as climbing, bending, and kneeling.

Requirements

Previous retail service experience and passion for retail and the service industry.
Excellent client service and communication skills, including the ability to maneuver the sales floor and engage multiple customers.
Strong communication skills and an elevated sense of personal style.
Social media awareness and willingness to learn omni and virtual selling techniques.
Ability to work in a fast-paced environment.
Strong English language proficiency (for EU).
Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
Ability to regularly lift at least 25 pounds and occasionally lift up to 50 pounds, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Manage and promptly process inbound deliveries; monitor and prioritize daily workload.
Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
Maintain knowledge of stock levels, unit counts, and sales performance.
Support floor moves and keep the selling floor stocked throughout the day.
Execute price changes and markdowns as required.
Maintain cleanliness and organization across the selling floor, stockroom, and offsite or warehouse areas.
Audit compliance and work toward achieving shrinkage goals.
Collaborate with team members and provide client service on the sales floor.