Sales Support

Carter Lumber•Roseville, OH

About The Position

A Carter Lumber Sales Support Associate supports sales success by assisting Sales Specialists and Outside Sales Representatives with general sales and service activities within an assigned region. The role processes orders and schedules deliveries in a timely and efficient manner. A strong belief in the company’s mission and goals is necessary.

Requirements

  • Previous sales experience with building materials.
  • Friendly, outgoing personality.
  • Ability to communicate effectively with others.
  • Ability to participate effectively as a team member.
  • Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

  • Assist Sales Specialists by entering and placing orders.
  • Handle incoming service requests and schedule orders accordingly.
  • Use software programs to make simple revisions or quote smaller projects.
  • Ensure sales orders are placed and delivered on time.
  • Communicate with vendors to process package, model home, or conversion discounts.
  • Maintain communication among Sales Specialists, Outside Sales Representatives, and customers to ensure services are processed accurately and on time.
  • Identify personal growth needs and improvement opportunities; seek product information and learn about building packages and products.
  • Complete required training and development courses.

Benefits

  • Health, dental, and vision plans for single and family coverage available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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